Salesforce Consultant & Business Analyst (m/f/d)

We are looking for a Salesforce Consultant & Business Analyst (m/f/d) to strengthen our CRM Practice.
This position can be performed remotely from Greece, Portugal, Malta, Poland or Germany. ​

• Collaborate with clients to analyse business requirements, user stories and future needs.
• Prepare and facilitate client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.
• Document workshop material, build process maps and write detailed user stories, requirements, and acceptance criteria.
• Participation in all project lifecycle stages, including functional build activities, QA, UAT and deployment. 
• Configure salesforce flows, validation rules and formulas among other.
• Communicate clear requirements to Developers or Technical Consultants for custom development.
• Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.
• Develop your skills through Salesforce training courses and mentoring.
• Participate in solution design activities, by propose solutions for business process automation, enhanced user experience, and data structure.
• Participate in internal initiatives and innovation tasks.
• Participate in sales activities, including conducting discoveries,  executing demos, and preparation of proposal response.

• Minimum of 3 years of experience in consulting.

• Proven experience in functional requirements gathering for at least 2 years.

• Minimum of 2 years experience working with Consumer Goods Clients. 

• At least 3 years of experience with Salesforce Sales, Service, B2C Commerce or B2B Commerce Cloud. Marketing Cloud experience on top is considered an added benefit. 

• Salesforce certifications are a benefit.

• Hands on configuration experience with Salesforce formulas, process builder, flows.

• Proactive, can-do attitude and a mind designed for problem-solving.

• Capable of working in a remote team.

• Experience with industry clouds such as Consumer Goods Cloud are considered a benefit.

• Experience in Project Management or SCRUM is considered a benefit. 

• English language skill is a must.

• Language skills are considered a benefit, preferred German. 

• Candidate must be based in Greece, Portugal or Germany.

We help Consumer Goods brands achieve commercial digital excellence - from strategy to hands-on implementation. Our teams craft omni-channel experiences and deliver Salesforce-driven solutions that optimize everything from field execution to revenue growth. 

As an official Salesforce partner and a member of the Consumer Goods Cloud Advisory Board, we bring together: 
- Deep industry know-how in retail, healthcare, and manufacturing 
- Agile delivery and modern tech to solve complex business challenges 
- A global, remote-first culture, with colleagues across Germany, Greece, Portugal, Switzerland, the UK, and beyond

We live by our values: 
- Authenticity: be open and honest 
- Adaptability: embrace change with positivity 
- Meaningfulness: focus on impact, not busywork 
- Bravery: challenge the status quo and innovate boldly 

Learn more about us at ppeak.com