SALES ASSOCIATE

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service. As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations. Reporting to the Store Manager, as a Sales Associate, you will be responsible for delivering an exceptional customer shopping experience and building meaningful customer relationships.  Key Responsibilities: * Provide outstanding customer service by following our customer service program  * Meet or exceed daily personal sales goals and key performance indicators (KPIs). * Promote the brand through strong product knowledge and by representing company values. * Build customer loyalty by introducing and encouraging enrollment in our loyalty program. * Perform point of sale transactions quickly and accurately. * Maintain visual merchandising standards, including store layouts, housekeeping, and visual displays. * Ensure the store environment is clean, safe, and appealing. * Support coworkers through collaboration, knowledge sharing, and teamwork. * Follow all company directives, initiatives, and loss prevention procedures. * Communicate openly, respectfully, and courteously with store team and customers. * Contribute to a positive, inclusive, and values-driven work environment. * Perform other duties as assigned to support overall store success. Experience & Qualifications: * Previous retail or customer service experience is an asset, but not required * Passion for fashion, retail, and creating great customer experiences * Strong communication and interpersonal skills * Ability to work effectively in a fast-paced, team-oriented environment * Strong organizational and time management skills * Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store * Flexible availability including days, evenings, weekends, and holidays