Responsibilities:<\/span><\/b>
<\/p>
- Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.<\/span>
<\/li>
- Interacts with business stakeholders and subject matter experts to understand requirements through gathering, documenting, and analyzing business needs.<\/span>
<\/li>
- Prepares and advises on business analysis policies, processes, best practices, and standards to promote a consistent business analysis practice within the organization.<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>General Skills:<\/span><\/b>
<\/p>
- Leads and conducts business analysis to assess clientâs business problems\/opportunities and documents requirements so that I&IT solutions can be determined.<\/span>
<\/li>
- Applies re\-engineering concepts to promote business improvements through alternative and cost\-effective service delivery approaches.<\/span>
<\/li>
- Conducts business analysis at varying levels of detail appropriate to the project and its phases, aligning with:<\/span>
<\/li>
- OPS Unified Project Management Methodology<\/span>
<\/li>
- Enterprise Architecture and Gating Process<\/span>
<\/li>
- OPS Standard Systems Development Methodologies<\/span>
<\/li>
<\/ul>
- Develops strategies, prepares business cases and cost\-benefit analyses, and conducts feasibility studies for business I&IT initiatives.<\/span>
<\/li>
- Designs sound processes for requirements gathering, including JAD sessions, interviews, mockups, etc.<\/span>
<\/li>
- Performs:<\/span>
<\/li>
- Business modeling<\/span>
<\/li>
- Use case modeling<\/span>
<\/li>
- Conceptual and logical data modeling<\/span>
<\/li>
- Process and data flow modeling<\/span>
<\/li>
- Use case surveys<\/span>
<\/li>
- Business rules definition<\/span>
<\/li>
- Non\-functional requirements definition<\/span>
<\/li>
<\/ul>
- Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.<\/span>
<\/li>
- Develops performance measures and traceability matrices for business analysis evaluation and conducts follow\-up.<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>Experience:<\/span><\/b>
<\/p>
- Requirements Gathering\/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.<\/span>
<\/li>
- Developing strategies, preparing business cases, and cost\-benefit analyses.<\/span>
<\/li>
- Conducting requirements gathering, developing documentation (including presentations and briefing notes), and engaging stakeholders.<\/span>
<\/li>
- Using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.<\/span>
<\/li>
- Awareness of emerging I&IT trends and technologies.<\/span>
<\/li>
- Strong analytical, problem\-solving, and decision\-making skills.<\/span>
<\/li>
- Excellent verbal and written communication skills; interpersonal and negotiation skills.<\/span>
<\/li>
- Proven ability to work as a team player and meet deadlines.<\/span>
<\/li>
- Managing Product backlog and user stories in Azure DevOPS or similar<\/span>
<\/li>
- Incident Response Management and Case Management <\/span>
<\/li>
- Documenting API Integration<\/span>
<\/li>
- Reporting via PowerBI or similar<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>Desirable Skills:<\/span><\/b>
<\/p>
- Experience using information retrieval packages.<\/span>
<\/li>
- Knowledge and understanding of Information Management principles, concepts, policies, and practices.<\/span>
<\/li>
- Ability to translate business and data requirements into specifications for designing appropriate technology solutions.<\/span>
<\/li>
- Familiarity with a wide range of business analysis methods, tools, and techniques, such as:<\/span>
<\/li>
- Business functional modeling<\/span>
<\/li>
- Business event modeling<\/span>
<\/li>
- Business process mapping<\/span>
<\/li>
<\/ul>
- Experience with structured, object\-oriented, and agile methodologies for user requirements.<\/span>
<\/li>
- Ability to develop performance measures for business analysis evaluation and follow\-up.<\/span>
<\/li>
- Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.<\/span>
<\/li>
- Experience with UX\/UI and testing against user stories<\/span>
<\/li>
<\/ul>
<\/div><\/span>
Requirements<\/h3>
Experience and Skill Set Requirements:<\/span><\/u><\/b>
<\/p>Must Haves:<\/span><\/u><\/b>
<\/p>
- Requirements Gathering\/Use Case Development, competent in user accessibility, concurrency, cyber, TRA, PIA requirements, cloud services, Power BI.<\/span>
<\/li>
- Managing Product backlog and user stories in Azure DevOPS or similar<\/span>
<\/li>
- Incident Response Management and Case Management <\/span>
<\/li>
- Documenting API Integration<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>Nice To Have:<\/span><\/b>
<\/p>
- Experience with UX\/UI and testing against user stories<\/span>
<\/li>
- Previous OPS experience<\/span>
<\/li>
<\/ul> <\/span>
<\/p>Skill Set Requirements:<\/span><\/u><\/b>
<\/p>Business Analysis:<\/span><\/b>
<\/p>
- knowledge of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools, technology, processes, and methodologies; business analysis\-related technical and business planning<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>IT Knowledge and Experience:<\/span><\/b>
<\/p>
- software development life cycle, design, development and integration; database concepts; user interface design principles<\/span>
<\/li>
- knowledge of enterprise architectural concepts specifically in the area of business architecture<\/span>
<\/li>
- knowledge of current trends and emerging technologies, specifically as it relates to business driven IT solutions<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>Communication Skills:<\/span><\/b>
<\/p>
- provide consultation and advice to senior cluster management and staff<\/span>
<\/li>
- client relationship management skills demonstrated through experience in business analysis<\/span>
<\/li>
- excellent team leadership, presentation, facilitation and negotiation skills<\/span>
<\/li>
<\/ul> <\/span><\/b>
<\/p>Analytical and Problem Solving Skills:<\/span><\/b>
<\/p>
- accurately assess clients` business requirements and identify best technology solutions<\/span>
<\/li>
- experience monitoring project progress, resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective manner<\/span>
<\/li>
- evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources<\/span>
<\/li>
<\/ul> <\/span>
<\/p>Project Management:<\/span><\/b>
<\/p>
- knowledge of service delivery management, portfolio, and program and project management in complex and dynamic IT environments<\/span>
<\/li>
- experience working in environments of change management, quality assurance, risk management, disaster recovery planning, and business continuity planning<\/span>
<\/li>
- knowledge of project management methodologies and practices to participate in and\/or lead multiple, broad scope business IT initiatives<\/span>
<\/li>
<\/ul> <\/span>
<\/p>
<\/div><\/span>
<\/body>
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