Experience with Remedy and\/or eSMT<\/span>
<\/span><\/li>
<\/ul> <\/span>
<\/p>Skill Set Requirements:<\/span><\/u><\/b>
<\/p>General Project Management and Communications Skills:<\/span><\/b>
<\/p>
- Demonstrated experience with setting up workshops with the business users. Demonstrate strong communication, facilitation, negotiation, consensus building and problem\-solving skills<\/span>
<\/span><\/li>
- Demonstrated experience with planning and implementation of releases. Demonstrated experience with developing project plans. Experience with project change management<\/span>
<\/span><\/li>
- Experience working in communications or organizational development role<\/span>
<\/span><\/li>
<\/ul> <\/span><\/b>
<\/p>Operations Support and Service Management Skills:<\/span><\/b>
<\/p>
- Demonstrated experience with operations and service management on large IT platforms.<\/span>
<\/span><\/li>
- Extensive experience with ITIL and service management, analytics, and reporting tools. Developing service management processes for cloud based platforms & services.In\-depth knowledge of SDLC and DevOps processes and tools.<\/span>
<\/span><\/li>
- Extensive Client Relationship Management experience.<\/span>
<\/span><\/li>
<\/ul> <\/span><\/b>
<\/p>Architecture, Implementation & Integration:<\/span><\/b>
<\/p>
- 3+ years of experience in the development of internet\/intranet applications of enterprise\-wide large, medium or small size, multi platform, n\-tier, multi component applications<\/span>
<\/span><\/li>
- 3+ yearsâ of demonstrated competency and experience in implementing physical infrastructure environments and integrating IBM WebSphere Suite of technologies, Integration and API and Oracle DB<\/span>
<\/span><\/li>
- Demonstrated competency and experience with the Zachman framework Demonstrated knowledge and experience with business\/information\/application\/ technology\/security architectures with enterprise architecture<\/span>
<\/span><\/li>
- Demonstrated experience with AODA<\/span>
<\/span><\/li>
<\/ul> <\/span><\/b>
<\/p>Enterprise Security Solution & Java Application Development:<\/span><\/b>
<\/p>
- 3+ years of experience in enterprise application development focused around the use of features such as APIs (REST and SOAP), microservices, SOA, ESB, Single Sign On, Identity Access Management, Omni\-channel design, J2EE and J2EE security<\/span>
<\/span><\/li>
- Demonstrated experience with providing application and security architecture for complex enterprise\-wide projects<\/span>
<\/span><\/li>
<\/ul> <\/span><\/b>
<\/p>Public Sector Experience:<\/span><\/b>
<\/p>
- Experience in the public sector with Enterprise Architecture Approval process (ACT \/ ARB) and the IT gating process would be an asset<\/span>
<\/span><\/li>
<\/ul> <\/span>
<\/p>Preferred Skills and Knowledge:<\/span><\/b>
<\/p>
- Knowledge of, and experience with the policies and procedures of the Ontario government (e.g. business case <\/span>development, project approvals, and policy development) or another large, complex, unionized organization
<\/span><\/li>
- Knowledge of, and experience with infrastructure services with large organization (e.g. Internal Infrastructure Hosting policies and Provisioning practices)
<\/span><\/li>
- Service Management service lifecycle, event & Audit management, monitoring services
<\/span><\/li>
- In depth knowledge of the support organization and ITSM processes adopted in OPS including standards, process and procedures.
<\/span><\/li>
- Knowledge & Experience with Enterprise service model
<\/span><\/li>
- Experience with Cloud Services â Kubernetes (OpenShift) & MS Azure
<\/span><\/li>
- Experience with reporting tools and concepts
<\/span><\/li>
- Demonstrate strong communication and problem\-solving skills
<\/span><\/li>
- Demonstrate initiative and responsiveness
<\/span><\/li>
- Experience with CMDB concepts and methodologies
<\/span><\/li>
- Experience with Remedy and\/or eSMT<\/span>
<\/span><\/li>
<\/ul>
<\/div><\/span>
<\/body>
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