RQ09900 - Business Analyst - Intermediate

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Skill Set Requirements:<\/span><\/u><\/b>
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General Project Management and Communications Skills:<\/span><\/b>
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• Demonstrated experience with setting up workshops with the business users. Demonstrate strong communication, facilitation, negotiation, consensus building and problem\-solving skills<\/span>
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• Demonstrated experience with planning and implementation of releases. Demonstrated experience with developing project plans. Experience with project change management<\/span>
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• Experience working in communications or organizational development role<\/span>
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  Operations Support and Service Management Skills:<\/span><\/b>
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  • Demonstrated experience with operations and service management on large IT platforms.<\/span>
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  • Extensive experience with ITIL and service management, analytics, and reporting tools. Developing service management processes for cloud based platforms & services.In\-depth knowledge of SDLC and DevOps processes and tools.<\/span>
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  • Extensive Client Relationship Management experience.<\/span>
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    Architecture, Implementation & Integration:<\/span><\/b>
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    • 3+ years of experience in the development of internet\/intranet applications of enterprise\-wide large, medium or small size, multi platform, n\-tier, multi component applications<\/span>
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    • 3+ years’ of demonstrated competency and experience in implementing physical infrastructure environments and integrating IBM WebSphere Suite of technologies, Integration and API and Oracle DB<\/span>
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    • Demonstrated competency and experience with the Zachman framework Demonstrated knowledge and experience with business\/information\/application\/ technology\/security architectures with enterprise architecture<\/span>
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    • Demonstrated experience with AODA<\/span>
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      Enterprise Security Solution & Java Application Development:<\/span><\/b>
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      • 3+ years of experience in enterprise application development focused around the use of features such as APIs (REST and SOAP), microservices, SOA, ESB, Single Sign On, Identity Access Management, Omni\-channel design, J2EE and J2EE security<\/span>
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      • Demonstrated experience with providing application and security architecture for complex enterprise\-wide projects<\/span>
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        Public Sector Experience:<\/span><\/b>
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        • Experience in the public sector with Enterprise Architecture Approval process (ACT \/ ARB) and the IT gating process would be an asset<\/span>
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          Preferred Skills and Knowledge:<\/span><\/b>
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          • Knowledge of, and experience with the policies and procedures of the Ontario government (e.g. business case <\/span>development, project approvals, and policy development) or another large, complex, unionized organization
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          • Knowledge of, and experience with infrastructure services with large organization (e.g. Internal Infrastructure Hosting policies and Provisioning practices)
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          • Service Management service lifecycle, event & Audit management, monitoring services
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          • In depth knowledge of the support organization and ITSM processes adopted in OPS including standards, process and procedures.
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          • Knowledge & Experience with Enterprise service model
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          • Experience with Cloud Services – Kubernetes (OpenShift) & MS Azure
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          • Experience with reporting tools and concepts
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          • Demonstrate strong communication and problem\-solving skills
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          • Demonstrate initiative and responsiveness
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          • Experience with CMDB concepts and methodologies
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          • Experience with Remedy and\/or eSMT<\/span>
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