Responsibilities:<\/span><\/b>
<\/p>
- Required to translate technical systems specifications into working, tested CRM applications.<\/span>
<\/span><\/li>
- This includes developing detailed programming specifications, writing and\/or generating code, compiling data\-driven programs, maintaining, and conducting unit tests.<\/span>
<\/span><\/li>
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages.<\/span>
<\/span><\/li>
<\/ul> <\/span>
<\/p>General Skills:<\/span><\/b>
<\/p>
- Experience in programming and analysis; specialized CRM software package support at the specified experience level<\/span>
<\/span><\/li>
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle<\/span>
<\/span><\/li>
- Experience in structured methodologies for the development, design, implementation and maintenance of applications<\/span>
<\/span><\/li>
- Experience in design, code, test, debug and document applications<\/span>
<\/span><\/li>
- Experience in the use of object and\/or third generation language development tools<\/span>
<\/span><\/li>
- Experience in one or more programming languages<\/span>
<\/span><\/li>
- Experience in application design, latest design patters, deployment and troubleshooting<\/span>
<\/span><\/li>
- Experience with relational and hierarchical database technologies<\/span>
<\/span><\/li>
- Experience in the use of information retrieval packages using query languages<\/span>
<\/span><\/li>
- Experience with one or more communications protocols<\/span>
<\/span><\/li>
- Experience in structured methodologies for the design, development, implementation and maintenance of applications<\/span>
<\/span><\/li>
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts<\/span>
<\/span><\/li>
- Excellent analytical, problem\-solving and decision\-making skills; verbal and written communication skills; interpersonal and negotiation skills<\/span>
<\/span><\/li>
- A team player with a track record for meeting deadlines<\/span>
<\/span><\/li>
<\/ul> <\/span>
<\/p>CRM Software Development Skills:<\/span><\/b>
<\/p>
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation<\/span>
<\/span><\/li>
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools<\/span>
<\/span><\/li>
- Experience with middleware and gateways Expertise in specific tools for CRM software development<\/span>
<\/span><\/li>
<\/ul> <\/span>
<\/p>Desirable Skills:<\/span><\/b>
<\/p>
- Knowledge and experience with programming Internet\-ready applications<\/span>
<\/span><\/li>
- Knowledge and experience in rapid application development (RAD) methodologies<\/span>
<\/span><\/li>
- Knowledge and understanding of Information Management principles, concepts, policies and practices<\/span>
<\/span><\/li>
- Experience with middleware and gateways<\/span>
<\/span><\/li>
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging<\/span>
<\/span><\/li>
- Ability to provide post\-implementation support and resolve any post\-implementation technical issues<\/span>
<\/span><\/li>
- Experience conducting design walkthrough sessions with project team<\/span>
<\/span><\/li>
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards<\/span>
<\/span><\/li>
- Ability to provide user and system documentation as required.<\/span>
<\/span><\/li>
<\/ul>
<\/div><\/span>
Requirements<\/h3>
Experience and Skill Set Requirements:<\/span><\/u><\/b>
<\/p>Must Haves:<\/span><\/u><\/b>
<\/p>
- Oracle Siebel CRM testing experience is a must <\/span>
<\/li>
- 5+ years of experience with Siebel technical configuration \/ development \/ integration <\/span>
<\/li>
- 3+ year of development and testing experience of Siebel integration with Adobe AEM , J2EE and etc <\/span>
<\/li>
- Experience with Siebel IP18 or later versions with a focus on configuring \/ developing \/ testing <\/span>
<\/li>
- Experience with Siebel Tools Software and editing Siebel Web Templates. <\/span>
<\/li>
- Experience in using Siebel Open UI specific classes and Methods. <\/span>
<\/li>
<\/ul> <\/span>
<\/p>Nice to have:<\/span><\/b>
<\/p>
- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset <\/span>
<\/li>
- Experience with Transfer Payments would be an asset. <\/span>
<\/li>
<\/ul> <\/span>
<\/p>Skill Set Requirements:<\/span><\/u><\/b>
<\/p>Siebel Development Skills:<\/span><\/b>
<\/p>
- Oracle Siebel CRM testing experience is a must <\/span>
<\/li>
- 5+ years of experience with Siebel technical configuration \/ development \/ integration <\/span>
<\/li>
- 3+ year of development and testing experience of Siebel integration with Adobe AEM , J2EE and etc <\/span>
<\/li>
- Experience with Siebel IP18 or later versions with a focus on configuring \/ developing \/ testing <\/span>
<\/li>
- Experience with Siebel Tools Software and editing Siebel Web Templates. <\/span>
<\/li>
- Experience in using Siebel Open UI specific classes and Methods. <\/span>
<\/li>
- Experience working on Siebel Test Automation is an asset <\/span>
<\/li>
<\/ul>⯠<\/span>
<\/p>Report Development Skills:<\/span><\/b>
<\/p>
- Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript <\/span>
<\/li>
- Experience in OBIEE and PowerBI report development and testing <\/span>
<\/li>
- Working knowledge of Open UI Concepts\-PM, PR, Manifest File and Mapping files <\/span>
<\/li>
<\/ul>⯠<\/span>
<\/p>Soft Skills:<\/span><\/b>
<\/p>
- Strong communication skills; both written and verbal <\/span>
<\/li>
- Ability to develop and present new ideas and conceptualize new approaches and solutions <\/span>
<\/li>
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams <\/span>
<\/li>
- Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members <\/span>
<\/li>
- Proven analytical skills and systematic problem solving <\/span>
<\/li>
- Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change <\/span>
<\/li>
- Displays problem solving and analytical skills, using them to resolve technical problems <\/span>
<\/li>
<\/ul>⯠<\/span>
<\/p>Public Sector Experience:<\/span><\/b>
<\/p>
- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset <\/span>
<\/li>
- Experience with Transfer Payments would be an asset. <\/span>
<\/li>
<\/ul> <\/span>
<\/p>
<\/div><\/span>
<\/body>
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