Resident Manager

Position: Resident Manager Locations: Edmonton, AB Type: Full Time Permanent, Live on Site Wage and Allowance: Competitive Market Wage and Car Allowance   Benefits: -50% Rental Discount -Company Paid Dental, Vision, Health Care and wellness benefits (including family) -Group Benefits- AD&D, Short- & Long-Term Disabilities, Life insurance (including family) -Opportunity for Advancement   The Company  Mainstreet Equity Corporation is a distinguished real estate company that is publicly traded on Toronto Stock Exchange (TSX). Its business focus is on acquisition & upgrading of residential properties and managing its own portfolio of over 18,000 residential apartments.   Duties and Responsibilities Business Development, Marketing & Customer Service: * Generates new business, set up appointments and conduct unit showings with prospective tenants. * Negotiate or approve rental or lease of various properties in a portfolio on behalf of the company and ensure that terms of lease agreement are met. * Post rental ads to attract new tenants. * Answer current and/or prospective tenant inquiries. * Ensure that residents’ issues and service requests are addressed within 24 hours. * Meet and interact with tenants in a friendly and professional manner. Property Repair & Maintenance: * Coordinate with regional manager and maintenance staff to implement effective capital improvement plans. * Co-ordinate and monitor progress of repairs, maintenance and renovations carried out on buildings. * Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion. * Ensure upkeep and regular maintenance of firefighting and security equipment and systems. * Inspection of buildings and vacant suites to report on any deficiencies and maintenance requests. Upkeep & Area Maintenance: * Manage and schedule staff required for area maintenance, cleaning, garbage removal, landscaping etc. * Ensure snow and ice removal, salting of entrances, walkways, rooftop accesses etc. * Schedule all cleaning and repair of turnover suites. * Ensure handling and disposal of garbage and recycling bins. * Ensure general maintenance of underground garage and parking levels, service rooms, foyers, patios and rooftops. * Ensure watering of gardens and lawns. * Ensure vacuuming, sweeping and mopping of carpeted or tiled common areas. * Ensure general maintenance of common areas (lobbies, elevators, hallways, stairwells, windows etc.) and amenity areas (laundry rooms, recreation rooms etc). * Ensure dusting and cleaning of garbage chutes, garbage rooms, walls floors and recycling rooms. Administrative Duties: * Ensure timely collection and deposits of rental payments and administer damage deposits. * Utilize Yardi system to record transactions and run various operational reports. * Receive supplies and sending paperwork to the head office. * Assist and support other Resident Managers as required. Other Duties * Attend training and meeting with head office work with utility companies, phone companies and contractors for entering the properties for their work. * Supervise staff, service providers and contractors to oversee the quality of work performed. * Perform other duties as assigned by the senior management.   Qualifications                                                       * Experience in property management/sales/hospitality management * Prior residential property management experience will be an asset * Should have knowledge of Microsoft Office Suite and Outlook * Must possess a valid driver's license and a reliable vehicle * Must successfully complete a security clearance * Flexibility to work 10 am to 7 pm, 5 days a week, may include weekends * Must be available to work on the first and last day of every month * Must be available to live on-site   How to Apply Submit your resume online. Visit our website for more information at www.mainst.biz.