Registered Manager

📍 Location: Fully remote (UK-based) with regular in-person collaboration in Norwich (average - twice a month) 💼 About the Role With deep experience in clinical practice and healthcare leadership, this role will speak to professionals who understand that outstanding care goes beyond compliance. Your expertise in governance, risk management, and quality assurance has taught you that true excellence lies in creating systems where people - patients and clinicians alike - can thrive. This is an opportunity to bring that expertise to a fast-growing digital health organisation, leading a service that combines safety, innovation, and compassion at scale. As Registered Manager, you’ll take the lead on Evaro’s CQC-registered clinical services - ensuring that every aspect of care we deliver is safe, effective, and person-centred. 🌱 What You’ll Be Doing ⚖️ Regulatory Compliance & Governance Lead Evaro’s compliance with the Health and Social Care Act 2008 and CQC’s Fundamental Standards, ensuring services are always safe, effective, and inspection-ready. Maintain active CQC registration as the Registered Manager and oversee audit, inspection, and external review processes. Ensure all clinical governance systems, policies, and SOPs are current, clear, and consistently applied. Investigate and report on incidents, complaints, and safeguarding concerns, embedding learning into practice. Oversee the safe introduction of new treatments, services, and pathways through structured governance reviews. 🩺 Leadership & Service Management Provide day-to-day leadership across regulated activities, ensuring strong collaboration between clinical, pharmacy, and operational teams. Promote a culture of accountability, openness, and continuous improvement. Use data and performance insights to identify risks, drive service improvements, and deliver against national standards (e.g. NICE, GMC, GPhC, CQC). Partner with directors and product teams to ensure innovation is introduced safely and effectively within regulatory frameworks. 👥 Workforce & Supervision Oversee the onboarding and induction process for new clinical and non-clinical staff Ensure staff have appropriate training, supervision, and support ❤️ Patient Safety & Experience Ensure all clinical pathways, escalation procedures, and safeguarding policies are followed and regularly reviewed. Promote a person-centred approach to care in line with the organisation’s ethos 💡 About You You’re an experienced healthcare leader who loves both structure and progress — someone who thrives at the intersection of care and innovation. You’re registered with one of the following: GMC (Doctor), GPhC (Pharmacist) or NMC (Nurse with independent prescribing experience) You have at least 3 years of clinical experience. You have at least 3 years in management or leadership within a regulated healthcare service. You understand CQC standards, governance, and quality assurance. You’re confident leading teams, managing risks, and working across clinical and operational boundaries. You’re curious about digital healthcare and ready to be part of its evolution. 💫 You’ll stand out if you’ve managed a CQC-registered service or worked in telemedicine, primary care, or e-health. 🌱What You’ll Love About Working With Us You’ll have a genuine leadership voice — we’ll listen to your ideas and trust your judgment. You’ll shape how a fast-growing healthcare service operates and scales. You’ll collaborate with a team of passionate clinicians, pharmacists, and innovators. You’ll see the direct impact of your work on patients’ lives - every single day. 🎁 What You’ll Gain £47,000 – £63,000 annual salary Pension scheme Fully remote role (UK-based) with monthly team meetups in Norwich CQC leadership training & continuous professional development Regular collaboration days and social events A supportive, curious, and forward-thinking team environment 💬 The Hiring Journey 30-minute chat with our Recruitment Team Online assessment 30-minute conversation with the Hiring Manager Paid taster session Offer & onboarding 🌍 About Evaro Founded in 2018 by Dr Thuria Wenbar and Dr Oskar Wenbar, Evaro was created with a simple idea: healthcare should be as easy to access as online banking. What began as an online service for e-Surgery and e-Pharmacy has evolved into a digital health platform supporting over 13.5 million patients across NHS and private healthcare. Together, we’re building a future where healthcare is safe, convenient, and designed around people - not systems. Join us, and help shape the next chapter of UK digital healthcare!