Product Manager - Field Services

As a Product Manager – FSBS (Field Services Business Solution), you will be the strategic and functional link between our Solution Center, Product Line enigineering and Software Development teams. You will own the solution roadmap and backlog for our FSBS solution, ensuring our offerings align with customer needs, technological innovations, and industry trends.

You will collaborate closely with cross‑functional teams including software development, infrastructure engineering, product management, and customer success to deliver high‑quality features that support operational excellence hard services and soft services providers. 

You’ll be part of a dynamic and collaborative, team of developers, product managers, and other functional designers, all working together to achieve shared goals. 
 
You successfully fulfil your role by: 

Product Ownership & Delivery 

• Translate customer and market requirements into clear, actionable user stories and acceptance criteria. 
• Coordinate and drive release planning and sprint planning activities with other product managers and development teams. 
• Validate and verify delivered features to ensure high quality and customer value. 
  Own and manage the Product Backlog, ensuring clarity, prioritization, and alignment with business goals.
• Includes end-responsibility for a high quality Accelerator to enable new business sales, existing business upsell and efficient best-practice based implementations that guarantee satisfied customers.

Stakeholder Engagement 

• Act as the voice of the customer to guide product decisions and technical direction. 
• Work closely with global teams across software development, engineering, project management, and customer operations.  
• Work closely with technology partners to enrich our solution with partner based capabilities in Planon Marketplace. 
• Present new features and enhancements during sprint reviews alongside development teams.  

We are looking for an experienced Product Manager with strong functional and analytical capabilities, ideally with deep familiarity in hard services, maintenance and soft services management. 
 
Our ideal candidate meets the following criteria: 

• Bachelor’s degree in Facility Management, Maintenance Management, Real Estate Management, Business, Finance or Technology.
• Experience in product management (SaaS B2B) in a similar domain in which we operate.
• 5–8 years of experience in Product Management with proven expertise in customer and marketing oriented tasks, preferably with experience in a Field Services environment. 
• Strong analytical, organizational, and communication skills with the ability to simplify complex technical concepts.  
• You have prior relevant experience in handling IWMS of FSBS applications.   
• Experience in domains of Asset & Maintenance, Service Management, BIM, Space Management and Energy & Sustainability Management. 
• Ability to work independently and collaboratively in a fast paced environment.  
• Excellent command of English and presentation skills for global collaboration.  

A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment, which is why we offer constant learning and meaningful training opportunities. In addition, we offer challenging projects with world-leading clients and extraordinary experiences. For this role we offer the following benefits package. 

Join us on our journey to become the recognized world leader in Smart Sustainable Building Management software solutions, controlling solutions for the construction and real estate industries. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play 

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