Private Regulatory Officer - Enforcement Team

Private Housing Regulatory Officer – Enforcement Team Salary: £39,027 - £44,463 per annum Grade: E Contract Type: Permanent Working Hours: 37 Hours per week Number of Positions: 5 About the department The Selective Licensing Team is part of the Private Housing Service within Community Protection & Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents. About the Role We are seeking motivated and proactive officers to join our Selective Licensing Enforcement Team. In this role, you will investigate unlicensed properties, breaches of licence conditions, and substandard housing, helping to safeguard tenants and promote fair practices within the private rented sector. Key Responsibilities Investigate complaints, allegations of illegal eviction, harassment, and anti-social behaviour. Carry out inspections using the Housing Health & Safety Rating System (HHSRS). Collect evidence and prepare case files for enforcement action, including civil penalties, court proceedings, and Rent Repayment Orders. Provide advice and guidance to landlords, agents, and tenants. Work jointly with other council teams and external agencies to resolve issues. What We’re Looking For Knowledge of housing legislation, particularly the Housing Act 2004 and related enforcement powers. Completed Housing Health Safety Rating System certificate Experience of carrying out investigations or property inspections. Strong communication, organisational, and report-writing skills. Ability to manage a varied workload and meet deadlines. Essential qualifications: Housing Health Safety Rating System [HHSRS] certificate. A full driving licence that is valid in the UK and access to a vehicle. DBS Check: Standard Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: Generous annual leave entitlement Local Government Pension Scheme Flexible and hybrid working opportunities (where applicable) Ongoing training and professional development Employee assistance programme and wellbeing support Staff discounts and local offers A supportive and inclusive working environment Important Dates Closing Date : 30/11/2025 Interview Date: TBC Additional Information For further details, please contact: Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at dahmed@thurrock.gov.uk To view the full Job Profile and Person Specification, please follow the link below. Private_Housing_Regulatory_Officer_Enforcement_Team _JD.pdf