Patient Intake Specialist

New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for another Patient Intake Specialist who is a team player with conscientious work ethic to join our busy specialty practice.

Heavy in-person patient interaction as part of the patient care team. Primary duties include: rooming patients, facilitating a positive patient office experience while maintaining efficiency of provider schedules; collecting and entering patient information for the  provider encounter into EHR (medications, allergies, previous medical history/pathology, height, weight, etc.); completing medication reconciliation; noting patient’s concerns and chief complaint.

Pay

• Hiring range $19.28-23.14 per hour based on experience and education.

Schedule M-F 7:15a-4p, 40 hours per week (45 minute non-paid lunch)

• 8-hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting

• In-person. The regular work location will be varied between our offices (Springfield, Longmeadow, Northampton and Westfield) based on staffing and provider needs.

This position reports to the General Dermatology Manager.

Benefits

• Paid time off
• 401(k) - 6% Employer contribution (3% safe harbor, 3% profit sharing)
• Individual Coverage Health Reimbursement Arrangement (ICHRA)
• Dental insurance
• Dependent Care Flexible Spending Account
• Health Savings Account
• Life & AD&D insurance – $40,000 (employer paid)
• Limited Flexible Spending Account
• Medical Flexible Spending Account
• Vision insurance
• Life insurance for employees & dependents
• Employee assistance program
• Free parking

High school diploma or GED required. Prior customer service experience preferred.

Professionalism, ability to communicate with patients and document patient information in designated EMR with accuracy and attention to detail. Knowledge of anatomy and physiology related to dermatology and related disorders, medications and treatments for dermatology related conditions helpful.