Parts Coordinator

Responsibilities Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry. Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions. Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients. Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately. Qualifications Basic level in Microsoft Word and Excel. Experienced in warehouse operations (preferred). Possession of a forklift license is highly desirable. Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage. Demonstrates professional phone etiquette and effectively manages email inquiries. Detail-oriented, diligent, positive, a strong team player, and highly reliable.