Part Time Team Lead - Southgate Centre

Role Overview: With enthusiasm for our brand, you will support the Store Management team to deliver retail excellence, drive strong sales results, and create engaging customer experiences.   Key Job Accountabilities: * Handle customer questions and concerns efficiently & effectively, sharing feedback with Store Management team as needed * Problem solve effectively & proactively using available resources and guidance from Store Management team * Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed * Communicate effectively and act as a flexible & responsible role model to your team * Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry * Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life * Meet sales & performance targets * Support training and onboarding of new Customer Consultants   Skills/Competencies: * Experience in a customer-facing role and a genuine passion for the retail beauty industry * Ability to communicate & listen effectively * Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs * A positive mindset with the willingness to continuously develop yourself and your teammates * Ability to proactively manage time, multi-task, while working independently with minimal direction   Physical Requirements: * Must be able to stand and walk for extended periods (up to 8 hours per shift) * Ability to lift and move products up to 25 lbs. * Frequent reaching, bending, crouching as required