Online Marketplace Merch Admin Assistant

As a Merchandise Admin Assistant, this role provides vital administrative and merchandising support—ensuring data accuracy, maintaining essential reports, tracking intake and stock levels, and driving commercial performance through timely, insight‑led analysis. The position supports smooth product launches and replenishment across multiple platforms, contributing to sales targets and strengthening partnerships with international customers and marketplace teams This role is perfect for someone with exceptional attention to detail, strong organisational skills, and a proactive, can-do attitude—especially if they thrive in a fast-paced, commercially driven environment! NB This is a full-time role, based at our Paddington Support Office a minimum of three days a week What you’ll do Your key accountabilities will include: Drive daily sales reporting and support trading decisions with sharp, insight‑led analysis. Own key trackers and ad‑hoc reporting, turning data into clear, actionable trade insights. Manage order uploads and POs with precision, ensuring issues are identified and resolved fast. Partner closely with Logistics, Commercial, and Brand teams to deliver sales and stock objectives. Bring confident, data‑driven input to trade meetings, elevating visibility and performance Who you are Your skills and experience will include: Strong numerical and analytical skills, with the ability to interpret data, track performance, and use insights to drive sales and future growth. Advanced Excel user, confident in managing and analysing data across multiple systems including IBT, PLM, Power BI, and SAP. Excellent communicator and collaborator, skilled in building strong relationships with Marketplace partners, Supply Chain, Online, and international teams. Highly organised and proactive, thriving in a fast-paced, agile team environment and demonstrating a positive, solution-focused approach. Commercially aware with a strong product affinity, understanding critical path management and how to optimise product performance across global marketplaces. What’s in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s welcome We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-ME1 #LI-Hybrid #hybridrole