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Nursing Home Support Scheme Business Manager (Grade VII)

National Treatment Purchase Fund
1 hour ago
Full-time
On-site
Dublin, Ireland

Background

The NTPF is a corporate body with functions and responsibilities as set out under Statutory Instrument 179 - National Treatment Purchase Fund (Establishment) Order, 2004 and the Nursing Homes Support Scheme Act (2009).

Its key functions are:

  • Arranging for the provision of hospital treatment to classes of persons determined by the Minister.
  • Collecting, collating and validating information on persons waiting for public hospital treatment.
  • Agreeing pricing arrangements with private & voluntary nursing homes under the Nursing Homes Support Scheme.
  • Furnishing advice to the Minister for Health on related issues.
  • Performing any other function assigned by the Minister for Health, since July 2012 this includes responsibility for the publication of outpatient waiting lists.

In carrying out its functions, the NTPF works closely with the Department of Health, the HSE, acute public hospitals and private nursing homes across the health system.

The Nursing Home Support Scheme

The NTPF negotiates with proprietors of private and voluntary registered nursing homes (on behalf of the State) to reach agreement in relation to the maximum price(s) that will be charged for the provision of long-term residential care services to Nursing Home Support Scheme residents as set out in the Nursing Homes Support Scheme Act (2009) commonly known as Fair Deal. As part of this function, the NTPF enters into "Approved Nursing Home Agreements" with registered private and voluntary nursing homes (circa 425) to record the maximum price(s) negotiated.

The Role

The Contract Management and Strategic Support teams comprise of contract managers, senior contract managers/regional managers, business management team and a strategic support team. The Business Manager will lead and manage process change and optimisation within the department.

The Business Manager will be responsible for overseeing and improving operational processes. In this position, the successful candidate will analyse current processes, identify areas for improvement, and implement changes to increase efficiency and productivity. The Manager will also be expected to work closely with cross-functional teams and develop strategies to optimise workflow.

The successful candidate will have a key role in relation to the management and administration of the NTPF’s function under the legislation, including:

Roles and Responsibilities

The key roles and responsibilities are as follows:

  • Oversight of the business management function which may include the management of direct reports and the ongoing development of the Contract Management support infrastructure.
  • Gain an understanding of the NHSS processes and procedures so that recommendations and improvements can be put in place.
  • Lead and manage operational and assigned projects to include supporting Senior Management team with Phase 2 of the NHSS database, rollout and user adaption.
  • Leading on the NHSS Docusign rollout and user testing of same.
  • Collaborate and engage with project stakeholders, external agencies and relevant health service agencies as necessary.
  • Work with stakeholders to ensure clear documentation is created for any initiatives undertaken.
  • Using Project Management methodologies, prioritize and manage ongoing and new projects within the contract management and strategic support teams.
  • Create project plans based on project details in project management software.
  • Overseeing the appraisal of projects including reviews of business cases for projects. Issues Log – identification, resolution and escalation of project related issues.
  • Develop and provide structured training material for end users and be capable of delivering group and/or one on one training modules.
  • KPI reporting through the use of Power BI.
  • Working with strategic analyst and Senior Operational team members on various projects as and when required.
  • Carry out any other duties which may be assigned by the NTPF from time to time.

Note: The functions and responsibilities assigned to this position are based on the current requirements of the NTPF. These requirements may change in line with changes in the roles, objectives or business requirements of the organisation up to and including transfer to other business units.