Network Engineer

We’re currently recruiting for an experienced Network Engineer to join our high-performing team at Shared Services Connected Ltd (SSCL). In this role, you’ll play a crucial part in the ongoing transformation of Defence Business Services, using pioneering technology and digital solutions to support our Government and Defence clients. You’ll join a supportive, forward-thinking team where innovation is encouraged, and continuous improvement is part of the culture. This is a fantastic opportunity for a skilled network professional looking to grow within a secure and impactful environment. This role is based on site in Glasgow 2 days a week with willingness to travel to other sites when needed. Once fully operational you will be expected to participate in an out-of-hours on-call rota (1 in 5 weeks). Additional on call and call out payments will be applied. What You’ll Be Doing Monitoring and optimising network performance to make sure uptime, reliability, and efficiency. Providing real-time updates to customers about incident progress. Identifying and calling out recurring or complex network issues. Handling incident queues using ITSM tools such as ServiceNow. Supporting and maintaining enterprise-level network infrastructure. Administering IT resources including users, site security, telecom infrastructure, QoS, and enterprise applications. Working within defined SLAs to deliver consistent, high-quality support. Reporting progress and updates to Team Leaders or Managers. What You’ll Bring Solid experience with Fortigate/FortiWeb firewalls. Extensive knowledge of routing and switching, covering office and data centre environments. Hands-on experience in data centre operations. CCNP certification or equivalent knowledge. Proficiency with ServiceNow and SolarWinds for incident and performance management. Previous participation in on-call support rotations. It Would Be Great If You Had Exposure to cloud environments such as Microsoft Azure or Oracle Cloud Infrastructure (OCI). Familiarity with automation tools like Terraform and Ansible. If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you! Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.