Mobile Maintenance Biller/Invoicer

Hill International Trucks, the tri-state areas leading medium- and heavy-duty truck and trailer dealership, is currently looking for a mobile maintenance biller/invoicer for its East Liverpool, OH. location.

DUTIES INCLUDE:

• Reviewing completed repair orders for items charged out (such as parts, outside purchases, lube, oil and machine earning charges) prior to closing and billing.
• Assisting Mobile Maintenance Department in answering telephone calls when necessary.
• Understanding and ensuring compliance with all International and vendor policies and procedures and ensuring proper documentation on all repair orders.
• Posting all sublet charges to applicable repair orders.
• Ensuring that items such as lubricants and grease are applied to repair order if applicable.
• Ensuring that machine earnings are collected at the correct percentage rate or flat charge.
• Reconciling excessive time if noted prior to closing repair order.
• Ensuring that all repairs are documented, technicians’ comments are descriptive and precise, and that the allotted time is noted prior to closing and billing.
• Closing repair orders.
• Collecting payment for repairs.
• Keeping abreast of all internal policy changes to maintain effectiveness in this role.
• Working closely with accounting office personnel regarding customer account changes, customer credits, rebilling issues and clearing the sublet accounts when necessary.
• Providing customer account change information to service staff as needed.
• Handling customer complaints with integrity and poise, and when necessary, referring dissatisfied customers to the appropriate individuals for resolution.
• Maintaining and filing all necessary documentation required by the Service Department.
• Posting all credits and charge backs in a timely manner
• Closing, coding and electronically filing all warranty claims when required.
• Maintaining a professional appearance and a safe, clean work environment.
• Assisting Mobile Maintenance Department in opening repair orders when needed.
• Completing all required training.

SCHEDULE & HOURS: 

• Full-time, Monday to Friday 8am-5pm

BENEFITS:

• Medical, Dental, Vision, Life and Short-Term Disability
• Paid Time off for Vacations and Holidays
• 401k w/ 4% company match
• Career Advancement Opportunities
• FSA Savings Accounts

• At least one year of prior experience in a service billing or service writer position highly preferred. 
• Heavy Duty truck knowledge preferred. 
• Must be computer literate and familiar with programs such as Outlook and Excel.
• Ability to perform accurate, knowledgeable, detailed work.
• Ability to work well with a team and offer support when needed to other departments.
• High school diploma required.
• Ability to pass background check and pre-employment drug screening required.
• Valid driver's license required.

Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer. 

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to these factors.