Maintenance Technician (Cambridge/Norwich)

This role needs to be based near Cambridge/Norwich At Bloq.it, we’ve created the world’s leading smart locker solution, transforming online deliveries by making them easier for everyone, reducing costs, and contributing to a more sustainable future. After growing 1000% for three consecutive years, we’re now the fastest-growing smart locker company in the world and one of the top scale-ups in Europe. We’re expanding quickly and are now looking for a Maintenance Technician to join our innovative team as our newest #bloqstar. In this role, you’ll be essential in maintaining, troubleshooting, and repairing our smart locker hardware, ensuring seamless operations and high-quality service for our clients. What you’ll be doing * Perform on-site mechanical repairs and troubleshooting to ensure the proper functioning of smart lockers * Conduct functional tests and repair low-voltage components * Verify and inspect the quality of electrical installations * Handle software fault reports remotely and coordinate with the technical team * Manage replacement parts and electronic testing using technical documentation * Document interventions, report results, and recommend improvements * Support deployment tasks, including loading, installing, and testing lockers, as well as organizing warehouse inventory What are the requirements * Good level of English * Strong problem-solving and diagnostic skills * Excellent customer service skills, patience, and professionalism * Comfort working with both hardware and software * Proven ability to multitask and prioritize projects Extra valued skills * Technical vocational training or equivalent experience * Electrical certifications * Familiarity with startup culture Why join us * The opportunity to play a key role in ensuring the operational excellence of our smart lockers and contributing to innovative solutions shaping Bloq.it’s revolution in the industry * A dynamic, fast-paced work environment rooted in innovation, collaboration, and continuous learning * Competitive salary and benefits package, tailored to your experience * Regular interaction with our international team and the chance to immerse yourself in our unique company culture * The ability to make a tangible impact by supporting the reliability, efficiency, and sustainability of our smart locker network If you’re a passionate Maintenance Technician ready to shape the future of smart locker solutions, Bloq.it is the place for you. Join our team of #bloqstars and help redefine the last-mile delivery experience!