Mailroom Clerk

Mailroom Clerk This on-site role in Waterloo involves critical attention to detail, document classification, workflow monitoring, and maintaining confidentiality in a fast-paced environment. What is in it for you: • Hourly salary of $17.60 • 4-month contract. • Full-time position: 37.50 hours per week. • On-site position, weekdays. • Work hours scheduled either: 7:30 am to 3:30 pm, 8 am to 4 pm or 8:30 am to 4:30 pm Responsibilities: • Ensure that all incoming mail and courier is received, sorted and delivered in a timely fashion and the timely and accurate handling of all outgoing mail and courier destined to customers and advisors. • Accurate handling and distribution of cheques, contracts and statements to internal and external customers • Using various systems web-based and internal mainframes to gather client information and mailing instructions • Maintain email inboxes with timely and accurate action of email inquiries, scanning and print requests • Investigate and resolve inquiries • Assist with ad hoc projects as required • Provide excellent customer service to our internal partners. What you will need to succeed: • High school diploma. • Ability to meet the physical requirements of the job. Some heavy lifting is required up to 50lbs. • Demonstrated accuracy and attention to detail required to avoid privacy incidents. • Previous customer service or data entry related work experience • Demonstrated ability to communicate effectively, precise communication skills both verbal and written. • Proven to be a positive team player who understands their impact on the Customer Service Experience • Ability to cope effectively with fluctuating volumes. • Comfortable using various Microsoft applications including Outlook, Teams, Word, and Excel • Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment. • Strong analytical and problem-solving skills, and a demonstrated ability to manage change. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted. # MFCJP00015619