To manage and plan WOTC activity into the DC liaising with WOTC sales and Ops Team, Supervisor DC and Transport Manager. Act as POC with internal and external stakeholders related to WOTC business. To provide visible and effective leadership to the VAS department; this comprises up to 60 staff both permanent and seasonal. To liaise with the agreed employment agency to effectively manage the VAS headcount in line with agreed production plans to ensure that the needs of the business are met. To ensure that the Creutzwald cluster business needs for both customer and promotional reworks are met efficiently and cost effectively. To provide strategic directions to the VAS team ensuring that the company vision is understood and translated in practical terms. To develop and maintain productive working relationships with Retail Fulfilment, Sales, Marketing and Quality Control departments to ensure the needs of the Creutzwald cluster business are met. To support the business in managing the process of year end returns with regards to agreement with contractual returns involved. Bachelor's degree in Logistics, supply chain or industrial engineering field or a related field. Exceptional communication and interpersonal skills, with proficiency in engaging effectively across all levels of the organization. High levels of resilience and operational execution, coupled with a people-centric approach. Capable of balancing multiple projects and priorities in a fast-paced environment. Thrives on taking ownership of tasks and looking for solutions to problems. Works collaboratively, ensuring all parties are informed of updates and impactful decisions. SAP and data analytics tool expertise for enabling data-driven decision making. Be fluent in English Other Languages would be a bonus but are not essential. Ideally German or Italian. Good knowledge and use of AI generative tools to increase admin productivity Knowing is Half the Battle Break the Mold Take Charge Be Legendary Friendship is Magic Matrix of Leadership