Lead Infrastructure Engineer

This is a fantastic opportunity for a Team Lead and people manager within the Infrastructure & Virtualisation Team on a secure account, to develop the team, be involved with the client, evaluate hardware and software and the administration and improvement of the environment and its supportability, Varied role where you will cover the service and projects. Working from a Gloucester-based site. Please note you must hold DV Clearance for this opportunity. What you'll be doing: Engaging in pre-sales activities to scope out potential solutions. Accurately assess effort and cost involved with implementation. Follow project processes and procedures in order to produce documentation to be used in proposals. Assess hardware and software (within server, network, storage or desktop environments). Administration and enhancement of the environment and its supportability, for example: endpoint optimization, control the network access integrity, manage the data, in terms of space allocated to data, access authorizations, optimization. Provide third line support to make sure the right support is provided. Be aware of the relevant SLA structure and to respond, fix or raise. Accurately assess time to complete tasks so operational and user procedures run smoothly. Provide Line Manager activities by means of regular 1-1’s, PDP’s and yearly reviews. What you’ll bring: Experience in Microsoft Operating Systems, MCM, Hyper-V, VMware, Citrix, DELL Infrastructure & Networks. Sound knowledge of the latest developments and strategic direction for their technology area, and an awareness of its application. Experience of leading a small technical team to complete project tasks. Experience of working in a project environment. Experience within a customer support environment and an appreciation of the impact of problems on the customer business. Documentation Skills, with the ability to produce documents designed for an end user, as well as operational procedure documentation built for service desk personnel. Extensive experience in Infrastructure Management DV Cleared If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you! Location: On site in Gloucester. Referral Bonus: £1500.00 Loved reading about this job and want to know more about us? Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.