IT Support Consultant

Paragon Cyber Solutions is an award-winning, woman-owned small business providing cybersecurity, CMMC, and IT services to federal and commercial clients. We support mission-critical programs across the DoD and civilian agencies and operate with a lean, execution-focused model. This role is a local contract opportunity for an experienced IT professional who can provide both hands-on and remote systems support. ROLE OVERVIEW The IT Support Consultant will provide on-demand IT services including endpoint setup, tenant administration, and on-site technical support at our test center. The contractor will manage their own schedule while responding to tasks and service requests within agreed upon timeframes. KEY RESPONSIBILITIES (CONTRACT SCOPE) • Perform on-site updates and maintenance for PCs at Paragon’s test center and corporate office (as required) • Configure and deploy new corporate laptops (imaging, security, user setup) • Provide remote administration support for Microsoft 365 / Entra ID tenant • Execute administrative support and updates for Google Workspace tenant • Troubleshoot endpoint, access, and account issues • Implement security best practices as directed • Document work performed and provide clear handoff notes • Additional duties as agreed upon REQUIRED QUALIFICATIONS • Proven experience providing IT support in small to mid-size environments • Hands-on experience with Windows endpoints and laptop deployment • Experience administering Microsoft 365 and identity environments • Experience with Google Workspace administration • Ability to work independently and manage tasks without daily supervision • Must be local to the Tampa Bay area and available for on-site work as needed PREFERRED QUALIFICATIONS • Experience supporting testing centers or secure environments • Familiarity with cybersecurity or compliance-driven organizations • Experience supporting government contractors or regulated clients ENGAGEMENT NOTES (IMPORTANT) • This is a 1099 independent contractor role • Work is assigned on a task or project basis • Contractor determines work schedule and methods • No guarantee of ongoing work or employment • This role does not include employee benefits