IT Administrative Expert (focus on IT Governance) (m/f/d)

About Redcare Pharmacy:
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

About the role:
This is your chance to join a team that keeps our IT environment running smoothly behind the scenes. In this full-time role, you’ll be part of our IT Governance Operations, helping ensure processes are properly documented, secure, and capitalized. If you love structure, accountability, and working independently while keeping stakeholders aligned — you’ll thrive here.

Why this role matters:
We manage a large number of operational tasks in IT Governance which drive smooth IT operations and team cohesion by managing onboarding, documentation, time tracking, and internal communications that ensure compliance, clarity, and connection across the IT organization.

About your tasks:

• Managing the IT internal onboarding sessions of new joiners to enable a good start with warm welcome and creating a "one-IT" feeling.
• Own the documentation process for onboarding and offboarding external employees – ensuring contracts, NDAs, and onboarding steps are complete, ensuring to revoke accesses at the end of the collaboration.
• Ensuring good time booking rate and accurate data for capitalization for all IT employees (internal and external), support in budgeting and controlling processes.
• Designing and processing surveys for all-IT including following up on the results.
• Organizing IT communication meetings and events.

About you:

• You are reliable and take full ownership of your work.
• You work independently and remain focused without supervision.
• You’re proactive, structured, and confident interacting with senior leadership.
• You’re proficient with Microsoft Outlook, PowerPoint, Excel, Confluence and Jira.

About your benefits:
In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Remote space: For our remote working employees we grant you 500,00 € to set up your office space from home.
• Anchor days: As per your remote contract there will be some occasions to travel to office for anchor days, this is fully reimbursed including any travelling costs or hotel expenses.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Employee referral program: Because you know best who fits in with us, successful recommendations are rewarded with a bonus.