Invoicing Support

Why join us? DWF are hiring for an Invoicing Process Support role to join the Finance Operations Team. The role offers exposure to various finance functions such as Credit Control, Cashiering, Accounts Payable, and Transformation, and the Team work across different sectors of the business such as insurance, commercial and e-billing. As we undergo significant change to enhance our service delivery, we seek an adaptable team member who can seamlessly transition between roles and drive innovation. This role is key to supporting the improvements across the firm and is key ensuring data is accurate for the Invoicing Team. The successful candidates will work closely with the Invoicing Team in supporting them to achieve monthly Invoicing targets. This position offers the flexibility of hybrid working, with a requirement to be in the Manchester office two days per week (Monday, Tuesday, or Wednesday). Responsibilities Matter Maintenance, Insurance Payors, WIP Write Offs, WIP Transfers & bill submission mailbox management Building and strengthening business relations and engaging with business users to support understanding of processes To maintain strong process governance and accuracy of data in line with GDPR To provide appropriate challenge in respect of incorrect and poor-quality data that will impact the Invoicing process and ongoing WIP management Control & correction of incorrect matter and client data with a view to understanding root cause and how to mitigate Working closely with the Invoicing Process Support Supervisor & Team Leader to identify trends and drive change Working as a first line of service by triaging emails in the various mailboxes and ensuring matters are set up correctly before being sent to Invoicing What will help you succeed in this role? Essential Strong interpersonal skills Ability to work under pressure in a fast-paced dynamic environment to successfully manage multiple tasks & priorities Excellent organisational and time management skills in order to meet targets and deadlines Detail oriented approach with significant emphasis on achieving a high quality of work Proactive / self-starter with positive can-do attitude Change orientation approach to role Excellent verbal & written communication Ability to investigate and suggest solutions A confident user of Microsoft Office to an intermediary level Previous experience within an admin role or similar What we offer? We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations. #LI-Hybrid