Inside Sales Coordinator

To act as a point of entry for customers, outside sales and other internal stakeholders. Handle all rate offers and build a strong relationship with customers to understand their needs. Ensure that the customer receives the best possible service from ZIM. Providing written quotes to customers (incl. Tender + side conditions) Ensuring follow up on quotes as per established guideline Providing sales lead to other sales offices Ensuring correct data entry into systems Acting as focal point and entry for the client Communication with Customer Service, Finance and Trade Management Providing sales leads to other sales offices Reports Updating Target lists Analyse and improve portfolio supporting outside sales Maintaining and updating customer data in CRM Telemarketing handle “cold calls” according to established guide lines provide sales leads to internal stakeholders update the system accordingly Requirements • 3 years professional knowledge in shipping or forwarding • Good MS Office 365 (word, excel,powerpoint), • Advantage: CRM knowledge • Excellent verbal and written communication skills • Teamplayer • Outgoing personality • Ability to work under pressure • Geographical knowledge