Imports Assistant

🚢 Dive into Global Logistics as Our Imports Assistant! 🚢 Location: Leyland HQ, Lancashire | Hours: 37.5 | 08:30 AM - 16:30 PM | Monday to Friday Are you meticulously organised, a clear communicator, and ready to be a key player in bringing thousands of quality bathroom products from around the world to our customers? VictorianPlumbing.co.uk, the UK's largest bathroom retailer, is seeking a diligent and proactive Imports Assistant to join our busy team at our Leyland Headquarters. This is a brilliant opportunity to get hands-on experience in the exciting world of international logistics and supply chain! What You'll Be Doing: The Heart of the Import Process You'll be the reliable hub connecting our global suppliers with our UK operations, ensuring a smooth and compliant flow of goods. Documentation Guru: Prepare, organise, and maintain all vital import documents—invoices, packing lists, and customs paperwork—ensuring everything is accurate and compliant. Customs & Compliance: Work closely with customs brokers to facilitate speedy and hassle-free customs clearance. Shipping Coordination: Liaise with shipping companies and freight forwarders to arrange transport and meticulously track shipments from departure to arrival, resolving any potential snags or delays along the way. Inventory Integration: Ensure seamless documentation of goods received, keeping our inventory systems up-to-date and accurate. Global Communication: Be the main point of contact for international suppliers, following up on orders and promptly reporting any issues or discrepancies to management. Problem Solver: Efficiently tackle and resolve issues related to shipping, customs, or damaged/missing goods, ensuring minimum disruption. Is This You? Your Essential Skills We're looking for someone who thrives on detail and is a natural organiser: Organisation & Multitasking: You can juggle multiple shipments and priorities without dropping the ball. Attention to Detail: A critical skill—you spot the small print that others miss. Tech Savvy: You're proficient with Microsoft Office Suite (especially Excel) and can pick up new inventory systems quickly. Communication Powerhouse: You can clearly and professionally communicate with a diverse range of internal teams, suppliers, and external partners, both in writing and on the phone. If you’re ready to step into a fast-paced, essential role where your hard work directly impacts the success of a market-leading e-commerce business, we want to hear from you!