Human Resources Officer

W Edinburgh is hiring a Human Resources Officer to join our growing team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh. 

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE BRAND

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. 

ABOUT THE ROLE

As Human Resources Officer, you will play a key role supporting employees at all levels of the business. This newly created role at W Edinburgh will have a focus on coordinating the learning and development of all talent across all departments. You will work alongside department leaders to understand the training and development needs of their teams and devise creative solutions to meet these needs. You will also produce and facilitate engaging training material for all levels of the business, from services basics, to luxury mindset, to managerial competency. You will also be responsible for ensuring our employees complete their required training as per W brand standards, Marriott and UK regulations. 

Joining the team means you will be instrumental to the success of the hotel’s operations. We are looking for someone who is personable, organized and passionate!

As Human Resources Officer, key aspects of your role will include:

• Learning & Development is a key focus for this role 
• Be a W brand ambassador, ensuring the brand’s voice is present in all interactions with guests and talent.
• Work in collaboration with all heads of departments to instil a positive employee culture and ensure development conversations are alive within the hotel.
• Develop creative ways to further our employees’ opportunity to grow and learn.
• Maintain employee records securely and accurately, ensuring compliance with data protection regulations and employment laws.
• Ensure managers are knowledgeable about the Company’s training processes and tools, and provide guidance where necessary.
• Track compliance training completion.
• Identify top talent within the hotel for development.
• Assist in all other aspects of the Human Resources function where required, including payroll, recruitment, employee engagement and employee relations.
• Maintain accurate digital records for all aspects of the Human Resource’s function
• Respond to questions, requests, and concerns from talent and management regarding company and Human Resources programs, policies and guidelines
• Inform Human Resources management of issues related to employee relations within the division or property.
• Maintain confidentiality and security of talent and property records, files, and information.
• Develop and maintain positive working relationships with others
• …to name a few!

Our ideal Human Resources Officer is someone who has:

• Previous experience working in a luxury hospitality setting.
• Previous experience handling people-related matters, either in a Human Resources or Hospitality Operations context.
• A passion for interacting with others.
• Confidence presenting to a large audience.
• Strong computer skills, particularly Microsoft Office.
• Strong organization and multi-tasking skills.
• Sophisticated communication skills, including the ability to adapt your message to suit different learning styles.
• The ability to stay calm under pressure.
• The ability to listen to others and be supportive.
• A positive mindset.
• A genuine passion for working in hospitality.

In return for your hard work, we give you:

• World class training and development, including leadership development.
• Unlimited career opportunities (internationally and locally).
• Wellness and mental health programmes.
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family

ABOUT THE PROPERTY

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the of Edinburgh’s St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. 

This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

Opened in November 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites.  While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.

If this sounds like the perfect place for you, apply to be a Human Resources Officer with us today!