Housekeeper and Hospitality Assistant

Housekeeper and Hospitality Assistant | Hospitality | Private Hospital | Solihull, Birmingham | 37.5 hours per week | Competitive Salary and Great Benefits Spire Parkway Hospital has an exciting opportunity for a Housekeeper and a Hospitality Assistant to join our experienced and dynamic on a permanent basis. Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.” Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women’s health and cancer care. We have 51 bedrooms and five operating theatres. Duties and responsibilities: Ensure that patient rooms are ready for admissions In patient rooms are serviced on a daily basis Departments and public areas are cleaned Comply with daily and weekly cleaning schedules Liaise and take direction from nursing staff and other departments. Be flexible and accommodate changes as necessary in providing continuity of care and Quality Improvement To assist the nursing staff to ensure patient rooms are ready for admission To support other members of the team, with occasional supervision of less experienced staff Who we're looking for: Experience in a customer facing environment Previous housekeeping experience Experience working unsupervised and on own initiative, prioritising tasks A positive and flexible approach to customer service Good communication skills Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control, food hygiene and Health & Safety in-house. Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Please see the attached benefits leaflet for more information. We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.