Hospitality Manager - Leeds/Bradford - Full time - Salaried

Hospitality Manager – McDonald’s Franchise (Leeds & Bradford) Salary - £25,000 - £30,000 depending on experience (pro rata for part time) Hours – Full time preferred (part-time considered) Location - Across three restaurants in Leeds & Bradford – Personal transport required Reports to – Franchisee We’re looking for a Hospitality Manager to lead the front of house experience across our three McDonald’s restaurants in Leeds and Bradford. As Hospitality Manager, you’ll play a key role in ensuring our dining areas are welcoming, clean, and engaging for every guest, every time. Working directly with the franchisee, you’ll manage and develop our dining area teams, uphold the highest standards of service, and bring energy and warmth to our community focused initiatives. What you’ll do: Lead and motivate dining area teams across three busy McDonald’s restaurants Maintain exceptional customer service and hospitality standards Build strong relationships with customers and the local community Coordinate and deliver in store community events Work closely with the franchisee to drive engagement and customer satisfaction Oversee front-of-house presentation, cleanliness, and team performance Travel between restaurants as and when required What we’re looking for: A people-focused leader with a passion for great customer service Strong communication and organisational skills Preferably 1 year Experience of managing a team Preferably 2 years’ experience working in QSR/hospitality/retail industry A hands-on approach and positive attitude Experience in hospitality, retail, or customer service management (preferred) Full UK driving licence and access to your own car (essential) Flexibility to work weekends and some evenings What we offer: £25,000 - £30000 annual salary depending upon experience (full time) – mileage expenses covered Opportunity to make an impact across multiple restaurants Supportive, people-first culture Training and development within the McDonald’s system Flexible working options for the right candidate