Hospitality Director

Closing date - 2 January 2026 Interview date - 8 January 2026 (subject to change) Salary - £65-70,000 per annum (dependent on experience) Hospitality Director Job Pack - download here We are seeking a dynamic and commercially driven Hospitality Director to lead and manage our in-house bar and outsourced catering operations. This role encompasses a diverse and vibrant range of services including a daytime café and bar and includes theatre performances, music gigs, large-scale commercial events, opening nights and intimate VIP functions, high-yield hospitality packages and the MIF biennial festival at Aviva Studios. The bar operations will be managed by Factory International and the kitchen and catering operations will be managed by a third-party partner. The successful candidate will be responsible for overseeing both in-house bar operations and outsourced catering functions, ensuring seamless service delivery, profitability, and exceptional customer experience across all touchpoints. The key responsibilities for the Hospitality Director include; Operational Leadership · Lead the strategic and day-to-day management of all bar and catering services across the venue. · Oversee the daytime café and bar operations, ensuring high standards of service and customer satisfaction. · Manage bar and catering provision for wide range of activities including theatre style performance and shows, music gigs, opening nights, VIP events and large-scale commercial functions. · Collaborate with the Events Team to deliver high-quality catering and bar services for major events. Strategic Planning & Innovation · Lead the development and delivery of a distinctive F&B programme that enhances placemaking and elevates the visitor experience, aligning with our creative vision and programming. · Drive strategic commercial relationship with wholesalers to ensure quality, value and innovation across our F&B supply chain · Build and nurture relationships with beer wine and spirit brands supporting the BP team in securing sponsorship and commercial deals that amplify our brand and visitor experience. Commercial Performance · Drive turnover, profit, and yield across all bar and catering operations. · Develop and implement pricing strategies, unique and creative promotions and product offerings to maximise revenue. · Monitor and manage stock levels, purchasing, and supplier relationships to ensure cost efficiency and responsiveness to event needs. Outsourced Catering Management · Manage the relationship with the outsourced daytime catering provider, ensuring alignment with venue standards and customer expectations. · Coordinate with the outsourced provider for large-scale commercial events, ensuring seamless integration with in-house teams. Team Leadership & Development · Lead and develop a high-performing team across bar and outsourced catering functions. · Foster a culture of excellence, accountability, and continuous improvement. · Ensure compliance with health and safety, licensing, and food hygiene regulations. The person specification for the Hospitality Director are; ESSENTIAL - Proven experience in managing bar and catering operations in a multi-use venue, festival or similar environment. - Strong commercial acumen with a track record of driving profitability and operational efficiency. - Excellent leadership and team management skills. - Experience working with outsourced providers and managing complex stakeholder relationships. - Exceptional organisational and communication skills - Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of background DESIRABLE - Experience in theatre, live music, festivals, arenas or cultural venues. - Knowledge of licensing, food safety, and health & safety regulations. - Familiarity with EPOS and stock management systems. - Enthusiasm for training, mentoring and support of emerging talent