Health Information Services Support - SHA-CorpOff RgnaCollg-Digital Hlth Lab Medicine S

Position #: 9007257 / 49734 Expected Start Date: October 20, 2025 Union: CUPE Facility: Regina Corporate Office College Avenue City/Town: Regina Department: Digital Health - Laboratory Medicine South Type: Full-time regular FTE: 1 Shift Information: Days, Standby Hours of Work: 8 Hours ; 28 shifts of 8 hours per 6 weeks Relief: No Float: No Field Hours: No Salary or Pay Band: Pay Band 11 $22.600 to $24.210 (3 step range) Travel Required: No Job Description: Performs maintenance, monitoring, troubleshooting, testing and certification of client information system software. Provides end-user support and training. Ensures data consistency, accuracy and security of access to the software Human Resources Exemption: No Educations: Office Administration certificate Experience: Twelve (12) months previous experience working with an electronic information system to become familiar with software applications Key Activities: A. Support / Maintenance / Security Provides hardware/software support to end-users via the Information Systems support structure through troubleshooting and problem solving. Maintains functionality of the software. Ensures security for access to software applications. Provides on-the-job guidance for end-users of the software. Views and updates data in the provincial Shared Client Index. Reviews and recommends changes in policies and procedures for the electronic information system and software. Liaises with department managers regarding software needs. Creates tables and code indexes for the electronic information system. Assists in design and adaptation of the registration software to facilitate clinical and health documentation B. Training : Coordinates the design and maintenance of training programs. Develops manuals for support and end-user reference. Provides training for end-users, including physicians and staff. C. Testing and Certification: Develops, performs and evaluates tests for the certification of application and system upgrades. Documents and monitors test results and application/system performance. D. Quality Assurance : Conducts established database monitoring and maintenance procedures to ensure data entry consistency and accuracy. Follows up on problems/issues in a timely manner, identifying required re-training and/or data repair Knowledge , Skills & Abilities: Advanced computer skills and network understanding Analytical skills Problem solving skills Decision making skills Basic medical terminology Ability to work independently Communication skills Organizational skills Interpersonal skills Other Information Valid driver's license, where required For more information on the city of Regina please visit https://www.regina.ca/ Certified by the Canadian Society for Medical Laboratory Science Official Description at: //www.working-for-health.ca/supportjobevaluation Licensed & registered by College of Medical Laboratory Professionals of Saskatchewan