HART Senior Admin Assistant (Internal Applicants Only)

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS Organisation: Leicestershire County Council Work Location: County Hall, Glenfield LE3 8RL, Bassett Street, Coalville High Street. Worker Category: Hybrid Worker Salary: £25,995 - £26,409 per annum (pro rata for part-time). £13.46- £13.68 per hour Working Hours: 37 hours per week – Monday to Friday, 9am to 5pm Contract Type: Secondment for 1 year Closing Date: 5th December 2025 Interview Date(s): TBC This role does not meet the minimum salary requirements for sponsorship, therefore you must already have the right to work in the UK in order to apply. Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same? About the Role Support the Hub Manager in delivering the work of a specialist Hub, providing an efficient, effective and comprehensive business support services across all of A&C. Have specialist technical knowledge in the work of the Hub they are assigned to. Have a comprehensive understanding of the core tasks undertaken by Admin, to provide support and mentoring where required. Have an excellent understanding of the workflow to ensure effective progression, participate in their development and to actively suggest opportunities for continuous improvement of the service. Supporting the Hub Manager and colleagues to ensure the that work allocated is completed accurately and delivered in a timely manner within expected timeframes. To hold in-depth knowledge of the work of the department and services that their allocated Hub supports. What we offer: Excellent Local Government Pension Scheme. Generous annual leave entitlement. Access to staff wellbeing and counselling service. Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership! Work for an organisation which 95% of our staff say is a good employer. For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You To apply for this post, you must: Be able to monitor generic inboxes and work trays to ensure that they are appropriately managed and information recorded/tracked/progressed and prioritised as appropriate. Be able to support the Hub Manager in resolving any queries and issues. Be able to respond to phone calls, issue guidance/letters, and/or emails to staff, service users or partners as appropriate. Maintain a high-quality responsive customer service for both internal and external customers. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Jane Wesson – HART Manager Recruitment & Quality Email: Email Address Tel: 0116 305 3218 How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. By applying for this post, you agree to our Terms and Conditions.