Front of House Administrator

Key Responsibilities Deliver a welcoming and professional front-of-house experience for all visitors. Ensure reception and meeting spaces are well-presented and equipped at all times. Manage meeting room bookings and coordinate catering and equipment needs efficiently. Operate the telephone system professionally, handling calls and inquiries promptly and accurately. Act as the first point of contact for new business inquiries, ensuring clear and helpful communication. Maintain accurate records, documentation, and switchboard guides. Provide administrative support to the Property & Facilities team, including reporting and intranet updates. Assist with access control administration and uphold security protocols. Participate in required training and maintain CPD standards. Support team projects and undertake other reasonable duties as needed. Qualifications & Experience 3+ years’ experience in reception or front-of-house roles within professional or financial services. Experience with meeting room booking systems and switchboard operations. Skills Proficient in Microsoft Office. Strong teamwork and communication skills. Flexible and adaptable to varying shift patterns.