Front Desk Agent

Please apply directly to this website >>> https://jobs.fillarole.ca/job-board/jobs/817/front-desk-agent/sioux-narrows-on Job Duties: Maintain an inventory of vacancies, reservations and room assignments Register arriving guests and assign rooms Provide an amazing first impression for guests and upsell rooms if possible Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available and respond to guests' complaints Offer additional accessories and items for purchase so guests know where to buy things they will need during their stay Escalate issues to supervisor or manager to ensure guest satisfaction Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems Present statements of charges to departing guests and receive payment Other duties that apply Job Requirements: Previous front desk experience at a resort is an asset Comfortable answering phones, emails and any other correspondence needing a reply Work well independently and part of a team Amazing customer service ability Strong retention of information is an asset to remember guest preferences Computer skills are an asset Previous experience taking payments through cash or card is an asset Willing to work all days of the week including holidays Able to start work early and work late if required Excellent hygiene and presentable is required on shift Benefits Package: Accommodation available for 175 bi-weekly and 3 meals per day included. Please apply directly to this website >>> https://jobs.fillarole.ca/job-board/jobs/817/front-desk-agent/sioux-narrows-on