Field Service Technician - Jacksonville, FL (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Technician - Jacksonville, FL in the United States.

This role provides an exciting opportunity to join a dynamic field services team focused on delivering cutting-edge smart home technology solutions. As a technician, you will perform installations, maintenance, and service visits while providing excellent customer support. You will interact directly with clients, leveraging both technical skills and sales aptitude to maximize service opportunities. The position combines hands-on work, travel within the local region, and the flexibility of home dispatch. You will receive comprehensive training and ongoing coaching while contributing to the creation of safer, smarter, and more connected homes.

Accountabilities

• Install, maintain, and service smart home products and technology systems at client homes.
• Conduct safety analyses during each visit to ensure secure and compliant work environments.
• Deliver expert customer support, addressing technical questions and resolving issues effectively.
• Identify opportunities to offer additional products or services, enhancing client experience and generating revenue.
• Maintain accurate service records, documentation, and communication with dispatch and team members.
• Operate company-provided vehicles, tools, and technology to complete assignments efficiently.
• Follow established procedures and safety protocols at all times while performing field work.

Requirements

• High school diploma or equivalent; technical certifications preferred.
• Previous experience in field services, home technology, installations, or related technical roles.
• Strong customer service and interpersonal skills with a professional, courteous demeanor.
• Sales experience in retail, B2C, insurance, or related fields is an asset.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 45 lbs, climb ladders, work in attics or confined spaces, and remain on feet for extended periods.
• Comfortable working independently and within a team, adaptable to varying schedules.
• Coachable, motivated, and eager to learn new technical skills.

Benefits

• Competitive hourly pay plus uncapped commission.
• Comprehensive paid training and ongoing coaching.
• Company vehicle, gas card, cell phone, and work tablet provided.
• 4/10 work schedule with home dispatch and paid travel time.
• Paid time off and ten paid holidays annually.
• Employee pricing on smart home products.
• Medical, dental, vision, and life insurance coverage.
• 401(k) plan with company match.
• Career development and leadership opportunities.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are then handled by their internal hiring team.

Thank you for your interest!

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