Field Service Engineer 3 (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Engineer 3 in the United States.

This role offers the opportunity to provide advanced technical support, installation, and maintenance of sophisticated medical and monitoring equipment within an assigned territory. The Field Service Engineer will ensure high customer satisfaction, optimize system performance, and collaborate with clinical teams and internal stakeholders. You will be responsible for preventative and corrective maintenance, software updates, and assisting with equipment demonstrations. This position demands strong analytical skills, technical proficiency, and the ability to work independently while managing time and schedules effectively. Extensive travel is expected, making this a dynamic role for someone adaptable and mission-driven. Continuous technical development and mentoring of new team members are integral components of this position.

Accountabilities

• Install, relocate, and configure medical devices in compliance with technical documents and quality management systems.
• Perform preventative and corrective maintenance, software updates, and equipment upgrades.
• Act as liaison with technical support for troubleshooting and product evaluations.
• Respond promptly to service calls and ensure customer satisfaction.
• Support regional service goals, including promoting service contracts and assisting with sales and clinical demonstrations.
• Provide mentorship and on-the-job training to new hires.
• Maintain accurate and timely records, including service reports, timecards, and expenses.
• Attend required technical training and stay updated on evolving technologies.
• Uphold company values, code of ethics, and safety practices in all activities.

Requirements

• Associate degree in electronics or related technical discipline, or equivalent technical/military training and experience.
• 5+ years of experience as a Field Service Engineer or similar technical role.
• Experience with complex capital medical devices and large-scale equipment deployments.
• Proficient computer skills, including networking, Windows OS, MS Office, and CRM software (e.g., SAP, Dynamics, Oracle).
• Strong analytical and communication skills to interact effectively with customers and internal teams.
• Ability to travel extensively (up to 60%) and work varied shifts as needed.
• Must maintain a valid driver’s license and good driving record.
• Physical ability to lift up to 50 lbs and climb/stand on ladders for extended periods.
• Willingness to relocate within the assigned region as required.

Benefits

• Competitive salary based on experience and qualifications.
• Comprehensive health, dental, and vision coverage.
• Paid time off and holiday programs.
• Professional development and technical training opportunities.
• Work-life balance support, including flexible schedules when feasible.
• Travel reimbursement and equipment allowances.
• Opportunities for career advancement and mentoring roles.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, it is shared directly with the company managing the position. The final decision and next steps (interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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