Field Relations Coordinator

We are searching for a Field Relations Coordinator. This position is responsible for deployment of team-based population management including developing and maintaining positive relationships with physicians, members and their families, and providers. Position interacts with physicians, members, caregivers and care coordination team on a daily basis. Position is responsible for assessments, coordination activities, referral and linkage to community resources, monitoring and tracking outcomes. Think you've got what it takes? Qualifications: H.S. Diploma or GED required Bachelor's Degree preferred DL ANY - DRIVER'S LICENSE ANY STATE required INSURANCE - Auto Insurance Current automobile insurance required CHW - Community Health Worker Texas Department if State Health Services (DSHS) Experience preferred 5 years' Experience in health care, local and state programs for children with disabilities or managed health care setting required Responsibilities: Develops relationship with participating providers Implementation and Coordination: Assists family with obtaining appropriate medical and community resources Evaluation and Monitoring: Track and monitor medical, behavioral and community resources Ensures provider satisfaction Delivers exceptional customer service to contracted providers and Members. Ensures thorough communication and education to Members/providers an understanding of delivery system capabilities to improve access and address Member needs. Contributes to delivery of educational presentations by Health Plan for community at large on issues of healthcare for Medicaid and CHIP recipients and Children with Special Health Care Needs.