Entry Level Customer Service - Work From Home

Join a 100% Union Label Company — Work Remotely Who We Are We’re proud to be recognized as the only 100% union label supplemental benefits provider in the world. For over 60 years, we’ve partnered with more than 40,000 unions and associations internationally, helping hardworking families protect what matters most. Through both supplemental and permanent benefit programs, we’ve built a reputation for service, integrity, and long-term support. What You’ll Do As part of our team, you’ll work directly with union members who have personally requested information about their benefits. This is not cold calling or door-to-door sales — it’s about having meaningful conversations with people who value what we provide. Your daily responsibilities will include: Managing inbound and outbound calls to connect with members Scheduling and leading virtual presentations to review benefits Explaining coverage options and guiding families through their choices Processing paperwork accurately and efficiently Maintaining quality standards to ensure client satisfaction Developing leadership skills and preparing for advanced career opportunities Qualifications We’re looking for individuals who are motivated to grow and bring strong interpersonal skills to the table. Ideal candidates will demonstrate: Excellent verbal and written communication abilities Strong customer service skills with a focus on building relationships A professional, positive, and energetic attitude The ability to work well with individuals and groups alike A collaborative, team-oriented mindset Prior experience in customer service or sales (preferred, but not required) Legal eligibility to work in the U.S. or Canada What We Offer We believe in investing in our people. That’s why we provide: A comprehensive benefits package for you and your family 100% remote work, giving you the freedom to design your schedule Weekly pay plus monthly performance bonuses to reward results Leadership development and advancement pathways for long-term career growth All-expenses-paid annual trips to exciting destinations — including the Bahamas, Cancun, and Las Vegas — to celebrate achievements with our team