Employment Skills and Systems Trainer

. Midlands based, with weekly travel across Serco sites Band 5 + company car Full-time, 37 hours per week Ready to make an impact? As an Employment Skills and Systems Trainer in our Employment, Skills and Training Services team, you’ll play a key role in building capability across our Restart programmes. You’ll design and deliver high-quality training that supports colleagues and participants, helping people move closer to sustainable employment while meeting contractual and regulatory requirements. You’ll work across multiple Serco sites in the Midlands, delivering training in person and online, ensuring learning is inclusive, engaging and aligned to Serco’s values and standards. You’ll be entrusted to: Design, update and deliver workforce skills and systems training programmes that meet commissioner, regulatory and contractual requirements Deliver engaging training through group sessions, workshops and one-to-one support, both face-to-face and online Support colleagues on systems Measure and evaluate training impact using performance data to support continuous improvement Work closely with training managers, quality, compliance, data and operational teams to support service delivery Promote safeguarding, health, safety and wellbeing across all learning activity Does this sound like you? You’ll be a great fit for this role if you have… Essential skills and experience A minimum Level 3 Award in Education and Training, or equivalent teaching or training qualification Level 3 subject-specific qualification within employability or a related field Proven experience designing, coordinating and delivering staff training programmes Experience delivering training within adult education, employability or welfare-to-work environments Strong knowledge of both face-to-face and online training delivery methods A full UK driving licence, with the flexibility to travel weekly across Serco sites in the Midlands Desirable skills and experience A teaching or training qualification at Level 4 or above Experience delivering training within Restart or similar employment support programmes Working knowledge of systems Experience delivering Learning and Development programmes rated Ofsted ‘Good’ or equivalent Experience designing and delivering colleague training programmes Experience working within AEB, DWP, ESFA or Ofsted-regulated environments Discover all you need to keep growing Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. Because this is a place for you Our people are integral to everything we do. That’s why our benefits are designed to put you first: Holidays: 25 days plus bank holidays Pension: Up to 6% contributory pension scheme Company car: A company car Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.