Dispatch Assistant

About the Role As a Dispatch Assistant, you’ll play a key part in getting every order out on time and in perfect condition. Working within our dispatch team, you’ll pack with care and accuracy, manage stock efficiently, and help keep operations running smoothly in a busy environment. What You’ll Do Pick, pack, and label customer orders with precision and care Work collaboratively to meet daily dispatch targets. Monitor stock levels and report any shortages or discrepancies. Flag and help resolve issues quickly to keep things on track. Maintain a clean, organised, and safe working area. About You Skills & Behaviours Strong attention to detail and effective time management. A proactive, problem-solving approach. Physical readiness for an active, hands-on role. Clear communication and a team-first attitude. A focus on quality and customer satisfaction. Desirable Extras Previous experience in dispatch, logistics, or warehousing. Interest in speciality coffee, or curiosity to learn more. What it's like to work here Origin is an independent, founder-led coffee brand driven by purpose and creativity. We source, roast, and serve exceptional coffee, and we’re deeply connected to the people and communities behind it. Working here means being part of a team that values integrity, curiosity, and ownership, where your ideas and energy directly shape how people experience our coffee and our culture. Why this role matters The Dispatch Assistant ensures every order leaves Origin on time and in perfect condition. This role supports the smooth flow of goods from our roastery to customers, maintaining accuracy, quality, and efficiency at every step. Please note: Origin will begin relocating its Roastery production and HQ in early 2026, moving from Porthleven to a new site near Truro and Perranporth, just off the A30. We encourage applicants to keep this in mind when applying. Ideally, you have a clean driving license or are at least learning to drive. Interested? You’ll thrive in this role if you’re organised, reliable, and take pride in getting the details right. A steady pace, teamwork, and care in every task will help you keep Origin’s coffee moving smoothly. Before you do, please take a moment to explore Origin on Instagram to get a feel for who we are and what we care about. Why Origin 26 days holiday, including your birthday off + flexible bank holidays All the coffee you could dream of – plus discounts on merch and partner products Work that’s meaningful, creative, and rooted in values Industry-leading brand with a people-first culture B-Corp certified and proudly independent SCA training and ongoing learning opportunities for all employees Enhanced family leave for every kind of parent Pension scheme with 5% employer contributions Access to a 24/7 Employee Assistance Programme & GP Service Enhanced sick pay, period leave & personal days Two paid volunteering days every year Everyone is Welcome at Origin We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity, even if you don’t tick every box, we encourage you to apply. Your unique experience could be exactly what we need.