Customer Support with Norwegian for search engine

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

• Work in Lisbon, Portugal - relocation is necessary
• Easy online recruitment process (phone call and video interview),
• Work schedule: Monday to Friday – 08:00AM to 05:00 PM
• 2 days off: Saturday & Sunday

No Experience Needed: What matters are your language skills and willingness to learn new things!

About the project:

You will be providing services for Norwegian-speaking clients for a well-known client, you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues.

Your tasks:

• Responding to customer requests via phone, email, chat, social media, and messaging channels.
• Maintaining a consistent brand voice in both private and public interactions.
• Escalating issues to higher support tiers as needed.
• Collaborateing with technicians to resolve help tickets.
• Managing an individual ticket queue and follow management direction.

What you need:

• Fluency in Norwegian language (must be at least C2),
• At least B2 level in English language
• Ability to communicate clearly and effectively.

What you will gain:

• Standard salary of: 1500€ (gross) 14 times per year
• Performance bonus (gross): 120€ x 12
• Meal allowance: 7,23€ per workday (paid in meal card)
• Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract

Relocation package:

• Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip).

Note: EU citizenship or full working rights in Portugal are required!!

Are you ready to embark on a new journey in your career?

Apply today!

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.