Customer Order Coordinator

Customer Order Specialist

Be the Steady Hand Behind Every Order

At BCI Solutions, Inc., consistency and precision define everything we do. For more than 85 years, we’ve built trusted partnerships by delivering castings and machined components that meet exact specifications—on time and without surprises.

We’re seeking a Customer Order Specialist who finds satisfaction in accuracy, structure, and dependable teamwork. This role is ideal for someone who enjoys following clear processes, communicating precisely, and keeping operations running smoothly behind the scenes.

What You’ll Do

• Enter and verify customer purchase orders accurately in Odyssey ERP (B&L Information Systems)
• Confirm order details, schedules, and changes with customers in a professional, clear manner.
• Coordinate with Production, Shipping, and Quality to ensure all orders move through the system correctly.
• Maintain real-time tracking and updates to prevent order issues or delays.
• Keep organized digital and physical records of communications and documentation.
• Provide consistent administrative support to the Sales Department.
   

Why You’ll Love Working Here

• Stable company with over 86 years of proven success.
• Structured environment where accuracy and consistency are valued.
• Team-based culture that supports reliability and collaboration.
• Well-defined systems and training to help you master the role.
• Competitive pay and benefits package.

About BCI Solutions, Inc.

BCI Solutions, Inc. is a leader in ferrous casting and precision machining, serving customers who rely on quality, communication, and dependability. Our success is built on craftsmanship, teamwork, and continuous improvement—and on steady professionals who make sure every order is right.

 What You’ll Bring

• High school diploma or equivalent (associate or bachelor’s degree preferred).  
• Experience in order entry, customer service, or administrative work, ideally within manufacturing.  
• Familiarity with ERP systems—Odyssey ERP experience a plus.  
• Strong attention to detail and organizational skills.  
• A steady, clear communication style—professional and factual.  
• Comfort following structured procedures and set timelines.  
• Proficiency with Microsoft Word, Excel, and Outlook.