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Customer Delivery Driver 7.5T

Bensons for Beds
Full-time
On-site
London

(Become a valued part of our delivery team, where every day is an opportunity to enhance the lives of our customers by delivering beds, mattresses, and furniture directly to their homes. If you have a passion for providing exceptional customer service, experience with home and furniture delivery, and enjoy working collaboratively, this could be your next career opportunity. ESSENTIAL SKILLS AND LICENCES FOR 7.5T FURNITURE DELIVERY DRIVERS * Valid UK Driving Licence (Category C1) for 7.5T vehicles is mandatory * Valid Driver CPC Qualification Card and Digital Tachograph Card required * Prior home delivery experience, ideally involving furniture or large household goods * Comfortable with the delivery, assembly, and installation of furniture in customer homes * Outstanding customer service skills – engaging, professional, and approachable KEY PERSONAL QUALITIES FOR SUCCESS IN CUSTOMER-FOCUSED DRIVING ROLES * Empathetic – understands and relates to the needs of every customer * Resilient – remains calm and focused under pressure, able to tackle challenging situations * Passionate – genuinely enjoys helping customers and takes pride in a job well done * Strong communicator – clear and positive with both customers and colleagues * Team player – collaborates closely with delivery partners for seamless service TYPICAL DUTIES AND RESPONSIBILITIES FOR HOME DELIVERY DRIVERS * Operate a 7.5T vehicle safely and efficiently to carry out scheduled home deliveries across allocated routes * Deliver, assemble, and position beds, mattresses, and other furniture items in customer homes, ensuring care and respect for each property * Provide a friendly, polite, and professional service that always places the customer first * Liaise and coordinate closely with your delivery colleague to ensure safe handling and accurate completion of every order * Record delivery details using PDAs or handheld devices and complete basic paperwork as required * Regularly complete vehicle checks and keep your delivery vehicle clean and tidy BENEFITS AND REWARDS – WHY DRIVE WITH US? * Competitive pay and generous weekly performance bonus (£95 per week!)  * Monday to Friday working pattern for work-life balance * Full, paid training and ongoing support, including a welcome bonus in your first 12 weeks * Exclusive staff discounts – up to 50% off furniture and bedding products for you and your household * Health and wellbeing initiatives: money back on dentists, eye care, and virtual GP access * Income Protection and Life Assurance * Buy and Sell Holiday Scheme * Opportunities for career development and progression within the delivery team REQUIREMENTS FOR THE ROLE * Minimum age 21 (due to insurance requirements) * Right to work in the UK * Strong track record in professional driving (7.5T vehicle or similar) * Physically fit – able to lift, carry, and manoeuvre heavy items safely * Good understanding of road safety, driving legislation, and tachograph use * Experience using handheld delivery devices is an advantage JOIN A TEAM THAT DELIVERS MORE THAN JUST FURNITURE If you are dedicated to providing first-class customer service, hold the correct licences, and want to be part of a positive, inclusive, and supportive team, we want to hear from you. We welcome applicants from all backgrounds and are committed to helping our team members grow both personally and professionally. Apply now and help us create memorable delivery experiences for our customers, bringing comfort to homes throughout our community.

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