CRM Executive - fixed term contract

CRM Executive – fixed term contract Manchester or Glasgow Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting a CRM Executive on an initial Maternity Cover contract running ideally from February 2026 to the end of March 2027. In this role you will be a subject matter expert for our CRM platform, independently managing day-to-day processes, supporting and occasionally leading projects, and providing advice to stakeholders. Main duties include improving data quality and processes, completing day-to-day data processes accurately and in a timely manner, and providing solutions and best practice advice to users of the system. Our standard working hours are 9.30am-5.30pm, however as an inclusive employer, we are willing to consider any flexible working requests. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: Knowledge of a CRM system and its application in business development and marketing teams – ideally within a professional services setting Experience of running simple projects, with minimal supervision Ability to contribute towards process improvements and proactively suggest new ideas Good experience of working with data and spreadsheets Good time management and attention to detail Technical and practical experience of InterAction and/or InterAction+ would be highly advantageous Understanding the basic data privacy principles What happens next? Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BONF