Credit Controller Department: Claims Management Employment Type: Permanent - Full Time Location: Birmingham Description Vehicle Replacement Group specialise in providing temporary hire vehicles to the insurance market following a motor claim. We are looking for a Credit Controller to join the team on a full-time basis. Experience of working within a busy accounts office would be advantageous. What will your day look like: Chase customers for outstanding invoices and payment Raise credits and invoices as required Resolve customer invoice queries Reconcile customer statements Account reconciliations, correctly recording and allocating payments and managing any potential contras Dealing with customers via phone calls and emails disputing outstanding amounts Process incoming and outgoing post Knowledge and Abilities: Experience of working in a busy office environment Previous credit control experience Good Excel experience, VLOOKUPS and other formulas Sage 200 experience beneficial but not essential Good verbal and written communication skills Organised, methodical and analytical Good administrative skills Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan