Conversational Designer (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Conversational Designer in the United States.

In this role, you will shape the way users interact with AI-driven systems, creating conversational experiences that are both intuitive and human-centered. You will design dialogue flows, voice and text interactions, and error-handling patterns that guide users through complex processes while maintaining clarity, accessibility, and engagement. This position combines creativity, technical understanding, and user empathy to enhance digital experiences in high-stakes environments. Collaborating closely with product, engineering, and AI teams, you will ensure that conversational designs align with both user needs and business goals. Your work will directly impact user satisfaction and operational efficiency, bridging the gap between technology and human experience.

Accountabilities:

·         Design end-to-end conversational experiences for voice and text-based AI agents across various user touchpoints.

·         Create dialogue flows, conversational patterns, and error-handling strategies that feel natural and meet business objectives.

·         Define and maintain personality, tone, and voice guidelines for AI agents across multiple contexts.

·         Collaborate with product, engineering, and AI/ML teams to align conversational design with product strategy.

·         Conduct user research and usability testing to iterate on conversational interfaces based on real-world feedback.

·         Develop documentation including sample dialogues, decision trees, and persona guidelines to guide consistent design.

·         Partner with product designers to integrate conversational experiences seamlessly with visual and interactive interfaces.

·         Measure and optimize conversational performance using analytics, conversation logs, and user feedback.

Requirements

·         3–5 years of experience in conversational design, voice design, UX writing, or related fields; healthcare experience is a plus.

·         Proven portfolio demonstrating natural, effective, and human-centered conversational experiences.

·         Experience designing for both voice and text interfaces, understanding their distinct constraints and opportunities.

·         Familiarity with AI/LLM technologies and an understanding of their capabilities and limitations.

·         Strong writing skills to craft dialogues that handle ambiguity while guiding users naturally.

·         Experience conducting conversational user research and usability testing.

·         Ability to collaborate with cross-functional teams and give/receive constructive feedback.

·         Commitment to accessibility and designing inclusive, user-friendly conversational experiences.

Benefits

·         Competitive base salary: $110,000–$125,000 USD, plus equity and comprehensive benefits.

·         Health benefits with substantial employer coverage for employees and dependents.

·         Flexible time off and work-life balance initiatives.

·         Wellness programs and discounted perks.

·         401(k) retirement plan and company equity options.

·         Remote work with flexibility and support for professional development.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!

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