Concierge

Position Summary: We are seeking a warm, professional, and adaptable Concierge to be the welcoming face of our independent seniors living community. This casual part-time role is ideal for someone who enjoys helping others, thrives in a dynamic environment, and takes pride in creating a safe and supportive atmosphere for residents and guests. Key Responsibilities: Greet residents, families, and visitors with warmth and professionalism Answer phone calls, respond to inquiries, and direct calls appropriately Monitor building access and ensure a secure environment Assist residents with requests such as booking transportation, coordinating deliveries, or providing general information Maintain a clean and organized front desk and lobby area Receive and distribute mail and packages Support emergency response procedures and communicate effectively with staff during incidents Be adaptable to the changing needs of the community and team, assisting with various tasks as required Provide administrative support including filing, data entry, and scheduling Foster a respectful and inclusive environment for all residents and guests Qualifications: Previous experience in customer service, hospitality, or administrative roles preferred Strong communication and interpersonal skills Ability to remain calm and professional in a fast-paced or emergency situation Basic computer skills (email, scheduling software, etc.) Reliable, punctual, and detail-oriented Empathy and patience when working with seniors Flexible availability including evenings, weekends, and holidays Working Conditions: Casual part-time hours, scheduled based on operational needs Primarily front desk-based with occasional walking or light lifting Collaborative and community-focused work environment