Concierge

We are seeking a Concierge who is passionate about delivering exceptional service. The Concierge plays an integral role as the welcoming face and voice of Mithun, supporting the firm mission and day-to-day operations through interactions with staff, greeting visitors and guests, answering phones and serving as an information hub for the office.

This is an onsite role Monday-Friday from 8am to 5pm.

 Responsibilities

• Manage the front desk by welcoming guests, clients and staff. Ensure the office is organized and visually appealing. Answer phones and respond to messages in a timely manner. 
• Manage and oversee daily parking assignments, badge access, office supplies and supply room, as well as supplies for daily operations and special events. 
• Oversee the mail, shipping and receiving for the office.
• Manage facilities issues and liaise with janitorial services, subtenants, landlord or building maintenance. 
• Support marketing and business development activities such as contact data entry, project data collection, and holiday marketing campaigns.
• Assist with coordinating client meetings, conference room scheduling, and catering. Resolve conference room scheduling conflicts and reorganization needs.
• Work with Mithun’s internal education committee to coordinate internal education programming; add classes, coordinate lunches, etc.
• Book travel as needed, including hotels, rental cars, and conferences. 

• 2+ years of experience in a concierge, coordinator, administrative assistant or similar role.
• Ability to work onsite Monday-Friday 8am – 5pm with reliable, consistent attendance and punctuality.
• Superior customer service and client-facing communication skills.
• Adheres to and holds others to office standards and procedures. 
• Ability to balance multiple competing tasks and prioritize with attention to detail and follow through. Experience with scheduling or managing calendars preferred. 
• Excellent organizational skills, and ability to navigate a highly ambiguous and dynamic work environment. 
• Experienced in MS Outlook, Excel, and Word. CRM database experience preferred.

About Mithun 

At Mithun, our design has purpose—to create positive change in people’s lives. We are an internationally recognized leader in sustainability, combining exemplary design with a focus on building and site performance, human health and social equity.  Since the inception of the practice in 1949, our work has been recognized with hundreds of peer and industry awards including the 2023 AIA Architecture Firm Award, ULI Global Awards for Excellence, nine AIA Committee on the Environment Top Ten Awards, Interior Design Magazine Best of Year Awards finalist and numerous honors in the ASLA Professional Awards program. We embrace justice, equity, diversity and inclusion (JEDI) as key expressions of our mission of Design for Positive Change. We are committed to promoting JEDI both internally and externally in our firm culture, project work and partnerships. A JUST organization since 2017, Mithun’s goal is not just good intentions but real impact for the people, communities and clients we serve. 

Mithun offers medical, vision, dental, life and disability insurance, as well as parental leave, transit benefits, a 401(k)-retirement plan and discretionary bonus opportunity. Flexible Spending Accounts or Health Savings Accounts are available based on eligibility requirements.  Paid time off includes eight holidays and vacation accrual of two weeks per year, with separate sick time accrual. The expected range of compensation for this role is $29.50 to $30 per hour. 

Mithun is an Equal Opportunity Employer.