Clinical Manager - RN - Home Health

Clinical Manager 

General Summary: The Clinical Manager maintains the quality of client care in accordance with the Agency’s objectives and policies, through planning, coordination, and implementation and evaluation of the home health services provided. This position also directs and manages the field staff of the Agency while coordinating care with the interdisciplinary team, patient/family and referring Agency.   

Patient Population: All patients assigned to the provider numbers in the employee’s area of responsibility.  

Essential Functions:  

• Plans, coordinates, manages, and evaluates the activities of an assigned team to ensure the delivery of quality assured home health services consistent with the organization’s standards of practice, policies and procedures, and in compliance with applicable federal, state and local laws and regulations. 
• Responsible for the supervision, instruction, support, and coaching of assigned field staff in providing quality assured home health services in an organized, cost-efficient manner.  
• Monitors and ensures coordination and implementation of established patient care plans, recertifications, discharge planning, and related activities.   
• Coordinates and conducts regularly scheduled multi-disciplinary case management conferences with assigned staff. Supervises and ensures the timeliness, quality and compliance standards of documentation of assigned staff.    
• Is accountable for and continually evaluates the performance of assigned staff in meeting productivity and qualitative standards, include effective time management. 
• Monitors staffing patterns and needs using performance indicators and maintains appropriate staffing levels to assure timeliness and quality of services provided.  
• Supervises the patient visit scheduling process. 
• Is a resource to staff in matters of policies, procedures, regulations, and coverage issues and directs staff to appropriate resources to resolve problems.   
• Maintains an open line of communication with all levels of staff. 
• Directs clinical staff toward appropriate and available internal and community resources. 
• Performs in-home supervisory visits with assigned staff as needed and in preparation for annual performance evaluation. Performs annual performance evaluations on assigned staff in a timely and constructive manner. 
• Assists in staff orientation and staff development/in-service program in conjunction with the Quality and Clinical Excellence Department  
• Coordinates efforts with other member of the management team to ensure ongoing development and improvement of organization-wide activities, including participation in the Performance Improvement Plan. 
• Performs other duties as assigned, including direct nursing care, if needed. 

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Experience:

• Minimum 2 years of experience as a registered nurse in a Home Health Agency.
• 1 year of management experience.

Skills:

• Nursing skills as defined as generally accepted standards of practice. 
• Excellent interpersonal skills and ability to communicate verbally and in writing effectively. 
• Demonstrates proven decision making skills. 
• If required to make visits, Hepatitis profile. 
• Must read, write and comprehend English.

Education:

• Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing.   
• Licensure/Certification: 
• Current driver’s license in good standing. It is the responsibility of the employee to renew their driver’s license before it expires in order to continue employment. 
• Current State professional license as an RN in any/all applicable states. 
• Current CPR 

Physical Requirements:

• Prolonged sitting required in an office environment which involves minimal and occasional lifting of medical supplies and charts.
• If visiting patients, prolonged standing and walking required, with the ability to bend, stoop, reach and move client weight up to 250 pounds as well as carry up to 30 pounds.
• The ability to access clients’ homes which may not be routinely wheelchair accessible is required.
• Hearing, eyesight and physical dexterity must be sufficient to perform a physical assessment of the client’s condition and to perform client care.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Agency needs.

Environmental/Working Conditions:

• Performs duties in an office environment during Agency operating hours.
• Ability to work flexible schedule.
• Ability to travel locally.
• Some exposure to unpleasant weather.
• If required to make patient visits, may work in patients home in various conditions; possible exposure to blood and bodily fluids and infectious diseases.