Clinical Account Executive (Tampa)

Position Overview CDx Diagnostics is seeking a Clinical Account Executive (CAE) to promote and support WATS3D, a cutting-edge diagnostic platform for early detection of esophageal precancer. The CAE will drive clinical adoption and operational success across a defined territory, supporting gastroenterology practices of all sizes.   This field-based role combines clinical training, customer support, and sales execution to ensure proper implementation and sustained use of WATS3D. The CAE acts as a key relationship-builder, educator, and problem solver, directly impacting both customer satisfaction and revenue growth.   Key Responsibilities 1. Clinical Implementation & Workflow Integration * Deliver clinical education and hands-on training for physicians, nurses, and staff. * Ensure WATS3D is embedded within the patient care journey, from referral to post-procedure follow-up. * Address billing, reimbursement, and workflow logistics to minimize friction. * Provide in-office support to troubleshoot adoption and usage issues. * Serve as a clinical expert and trusted point of contact across accounts. 2. Territory Support & Sales Execution * Partner with RSM to execute tailored territory growth plans. * Support onboarding and ramp-up of new GI practices. * Conduct long-cycle sales planning, stakeholder mapping, and volume forecasting. * Identify and engage decision-makers, handle objections, and promote adoption. 3. Customer Relationship Management * Build and maintain strong relationships with providers and staff. * Proactively manage client retention and utilization efforts. * Collect field insights and share with internal teams to shape strategy. 4. Operational & Administrative Duties * Maintain accurate records in CRM and other IT systems. * Monitor specimen flow and adherence to collection/billing protocols. * Prepare reports, participate in internal initiatives, and attend trade shows. Key Competencies * Strong clinical communication and training delivery * Proven account management and relationship-building skills * Solid understanding of reimbursement and workflow integration * Ability to prioritize and plan within a territory-based structure * High ownership, responsiveness, and execution focus Why Join CDx Diagnostics? * Make a real difference in early cancer detection * Empower GI practices with innovative diagnostics * Be part of a mission-driven, growing organization * Contribute to commercial success while improving patient outcomes Additional Notes * This is not a comprehensive task list; duties may evolve. * CDx Diagnostics is an equal opportunity employer. * We participate in E-Verify.