Client Solutions Analyst (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Solutions Analyst in United States.

We are seeking a highly motivated Client Solutions Analyst to serve as the bridge between clients and our product development teams. In this role, you will help clients understand and apply cloud-based software solutions, provide expert guidance, and ensure software meets their business needs. You will collaborate closely with developers, support teams, and clients to troubleshoot issues, prioritize features, and implement solutions. This position offers opportunities to work on diverse projects, engage directly with clients, and contribute to continuous improvement initiatives. You will be a trusted advisor, helping clients maximize the value of the software while influencing the evolution of product features. The role requires curiosity, excellent communication skills, and a passion for problem-solving in a dynamic, team-oriented environment.

Accountabilities

• Serve as the primary point of contact for client inquiries, providing guidance and support on software usage.
• Analyze client requirements and translate them into clear technical specifications for developers.
• Test software updates and enhancements to ensure functionality and alignment with specifications.
• Coordinate software implementations and configuration for new and existing clients.
• Train clients on software features, processes, and best practices to optimize adoption and efficiency.
• Collaborate with internal teams to prioritize bug fixes, feature requests, and product improvements.
• Contribute to process documentation, knowledge sharing, and client-facing materials.

Requirements

• Bachelor’s degree or equivalent experience in a technical, business, or analytical field.
• Strong written and verbal communication skills, capable of explaining technical concepts clearly.
• Problem-solving mindset with attention to detail and the ability to troubleshoot complex issues.
• Collaborative and adaptable, able to work in a team-oriented, client-focused environment.
• Experience with cloud-based software applications or SaaS platforms is preferred.
• Willingness to travel approximately 10–15% to meet clients and colleagues in person.
• Intellectual curiosity and eagerness to learn new technologies and business processes.

Benefits

• Competitive salary: $70,000–$120,000 per year.
• Flexible work environment with options for telecommuting.
• Professional development and growth opportunities.
• Paid time off and holidays.
• Collaborative, technology-rich work environment.
• Opportunity to work directly with clients and influence product evolution.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. Their internal hiring team then makes the final decision and manages next steps such as interviews or further assessments.

Thank you for your interest!

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